Customer Support Representative

2 weeks ago

Pasig, Philippines Talino Venture Studios Full time

Customer Service Specialist – Training & Data Management You will be assigned to ensure the correct requirements and objectives are defined, as a base for valid analysis and proper advice - as well as qualify customer success by detailing implementation based on true requirements fulfilling the objectives. Provides excellent customer satisfaction, customer service, and solid knowledge of the projects/accounts handled. Core Responsibilities Write, review, and document processes, tasks, and remittances ensuring requirements are met with no errors or missed details. Implement best practices and customer service standards. Perform performance quality assurance. Collaborate with the team to identify and troubleshoot technical issues, problems, and challenges. Delegate work and assignments to team members. Conduct audits to identify areas of improvement. Assist with evaluations and performance feedback. Assist in onboarding and training new hires. Promote collaboration and engagement. Liaise with Manager, team members, and management to ensure tasks are completed as per agreed timeline. Be responsible for customer success specialist to get started as quickly as possible and with the best possible conditions within the focus area. Be a mentor and enable new team members in the FinOps Team to understand existing processes by scheduling training sessions and/or meetings. Motivate and encourage the team to give their best, especially during times when they are pressured with high targets. Lead the team throughout the customer satisfaction delivery. Other duties may be assigned. Seniority Level Entry level Employment Type Full-time Industries Venture Capital and Private Equity Principals Referrals increase your chances of interviewing at Talino Venture Studios by 2x. #J-18808-Ljbffr

  • Email Customer Support Representative

    3 weeks ago

    Pasig, Philippines Datamatics CMS PH Full time

    About the job Email Customer Support Representative JOB PURPOSE Abide house rules being implemented by the account and the company. Know and understand the KPIs and how they are being rated. Attendance and Punctuality (with respect to shifting schedules of the account). Task Completion (Email, Live Chat and Inbound calls). Each rep has their assigned daily...

  • Customer Service Representative

    1 week ago

    Pasig, National Capital Region, Philippines H&K Business Support Inc. Full time ₱200,000 - ₱500,000 per year

    College Graduate of any course.Preferably with experience in BPO and customer support.With good communication skills.Computer literateWilling to be assigned in Bridgetown Ugong Pasig CityJob Type: Full-timeBenefits:Additional leaveCompany Christmas giftCompany eventsHealth insuranceOpportunities for promotionPaid trainingPay raiseWork Location: In person

  • Customer Service Representative

    3 days ago

    Pasig, Philippines Stackph Full time

    As a Customer Service Representative, you’ll be the first point of contact for our banking clients. Your role is to provide exceptional customer support by handling inquiries, assisting with account-related concerns, and ensuring every interaction delivers a smooth and professional customer experience.

  • Customer Service Representative

    2 weeks ago

    Pasig, Philippines Stackph Full time

    As a Customer Service Representative, you’ll be the first point of contact for our banking clients. Your role is to provide exceptional customer support by handling inquiries, assisting with account-related concerns, and ensuring every interaction delivers a smooth and professional customer experience.

  • Customer Service Representative

    2 weeks ago

    Pasig, National Capital Region, Philippines JOB CONNECT RESOURCES INC. Full time ₱180,000 - ₱240,000 per year

    URGENT HIRINGCUSTOMER SERVICE REPRESENTATIVE (CSR)CHAT SUPPORTJob Connect Resources Inc.(DOBA PHILIPPINES)ON SITE (not work from home) mode of Communication: English interview flow (Basic English) With Experience in Customer Service representative (CSR) at least 6 months, Local and International Account Scripts are provided Work-like SHOPEE or LAZADA ...

  • Customer Service Representative

    2 weeks ago

    Pasig, National Capital Region, Philippines H&K Business Support Inc. Full time ₱216,000 - ₱432,000 per year

    Responsibilities:Respond promptly to customer inquiries via phone, email, chat, or other communication channels.Resolve customer complaints and issues efficiently and professionally.Provide accurate information about products, services, pricing, and company policies.Process orders, returns, exchanges, and account updates accurately.Escalate complex or...

  • Customer Service Representative

    3 days ago

    Pasig, Philippines Metacom Careers Full time

    As a Healthcare Customer Service Representative at Teleperformance, you will provide support to members, patients, and healthcare providers by addressing inquiries related to medical coverage, claims, benefits, and services. You will play an important role in ensuring patient satisfaction while maintaining accuracy and compliance with healthcare regulations.

  • Customer Service Representative

    2 weeks ago

    Pasig, National Capital Region, Philippines Anytime Cleaners Full time ₱80,000 - ₱120,000 per year

    Maintaining a positive, empathetic, and professional attitude toward customers at all times.Responding promptly to customer inquiries.Communicating with customers through various channels.Acknowledging and resolving customer complaints.Knowing our products inside and out so that you can answer questions.Processing orders, forms, applications, and...

  • Customer Service Representative

    1 week ago

    Pasig, National Capital Region, Philippines Satellite Office Full time ₱150,000 - ₱250,000 per year

    We are building a pool of Customer Service Representatives to support our US or AU-based clients. The ideal candidate will be the first point of contact, providing exceptional service and resolving inquiries via phone, email, and chat. Experience in a US or AU-facing BPO is crucial.Key Responsibilities:Handle customer inquiries and resolve issues promptly...

  • Customer Service Representative

    21 hours ago

    Pasig, Philippines STACK Full time

    We are urgently hiring Customer Service Representatives who are passionate about delivering excellent service and providing solutions to customer inquiries. This role is perfect for individuals who are ready to work in a fast-paced environment and are open to working onsite in Pasig Bridgetowne