BPO CX Supervisor

BPO Sales (B2B) - Supervisor - Eastwood - 60K + commissionsJob Openings BPO Sales (B2B) - Supervisor - Eastwood - 60K + commissionsAbout the job BPO Sales (B2B) - Supervisor - Eastwood - 60K + commissionsWe are hiring for a B2B Sales Team leader for a BPO Client in EastwoodThis is an onsite work and follows a night schedule (US)Salary is up to 60K with...

Probe CX Makati, National Capital Region, PhilippinesQuality Assurance LeadJob Summary:Provide process improvement initiatives based on QA insights with collaboration with OperationsProvide analysis on QA insights and coordinate with Operations on action planningCoach and develop QA AnalystsAttend calibration sessions as neededCollaborate on Business...

Resource SupervisorPosition Purpose:The Resource Supervisor is responsible in the supervision and monitoring of RMG Analysts through coaching and feedback. He/She will be directly reporting to the Resource Manager.Essential Functions and Responsibilities:Monitor project performance and communicate with internal and external partners.Provide guidance to the...

BPO Sales (B2B) - Supervisor - Eastwood - 60K + commissionsWe are hiring for a B2B Sales Team leader for a BPO Client in Eastwood.This is an onsite work and follows a night schedule (US).Salary is up to 60K with commissions on top.Minimum of 5 years experience required for this role ideally managing a B2B Sales program in a BPO Company.Job Summary:The Team...

Company Profile: An IT BPO company the offer Consultancy, IT and BPO services for various industriesPosition: SAP Consultant Work Location: Mandaluyong | Taguig | Quezon City Work Schedule: ShiftingWork Set Up: HybridSalary: Php 80,000-120,000Job Responsibilities:•Responsible for provide business, functional, and technical support for SAP Sales and...

About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming...

Summary:Responsible for all administrative and reporting activities of the Training Organization.Responsibilities: Provide support to the new hire training process including, but not limited to, scheduling, obtaining system logins, resolution of time-in issues, material preparation, etc Coordinate setup of pre and post-training sessions including, but...

Position Purpose:The Training Manager will plan, develop, and manage activities associated with the training and development of Consultants, Trainers, and management within a specified site. The incumbent will maintain a climate of customer-oriented service excellence by motivating and empowering team members and exceeding customer relationships.Essential...

By proceeding - You agree that this will be processed as a referral by John Christopher Briagas - Alorica Training Supervisor.About the Role:We are seeking a detail-oriented Workforce Analyst to join our team. In this role, you will analyze workforce data, forecast staffing needs, and optimize resource allocation to ensure operational efficiency within our...

Required Experience:-Bachelor's Degree in: Business Administration, Psychology, Human Resources, or related fields- At least N3 level Japanese (Written & Verbal) skills.- 3-5 years of experience in administration or office management- 1-2 years of supervisory experience (managing at least 3 subordinates)- Strong leadership, organizational, and...

On-site - Quezon City 3-5 Yrs Exp Diploma Full-timeJob DescriptionDescriptionOffice LocationQualifications:Minimum of 5 years' experience in call center / BPO setup. Must have scheduling experience.Minimum of 3 years' experience in WFM preferably in a supervisory role.Amenable to work onsite and Australian shift timings.College Diploma or Bachelor's degree...

Tuesday, January 3, 2023We design, build and deliver end-to-end CX for many of the world's most respected digital-born and vertical leading brands. Our comprehensive east-to-west global footprint in 31 countries across five continents, with 60,000+ people and 60 languages, means we can deliver flexible solutions that harness our unique expertise in cultural...

Job SummaryThis role involves managing the real-time operation and communicating performance results. The selected candidate will lead, develop, and coach a team of WFM executives, ensuring that the attendance policy is adhered to and real-time efficiency is maintained.Main ResponsibilitiesTake lead in operations governance meetings for scheduling and...

POSITION OVERVIEWAs the Finance Supervisor, you'll lead and mentor the finance team to maintain the accuracy and timeliness of financial data. This entails overseeing and managing the organization's accounting and financial reporting functions such as cost accounting, payroll, compensation and benefits, and taxation.WHAT WILL YOU DO?Oversee the preparation...

By proceeding - You agree that this will be processed as a referral by John Christopher Briagas - Alorica Training Supervisor. About the Role:We are looking for a Quality Assurance (QA) Representative to monitor and evaluate customer interactions to ensure service excellence. You will assess call quality, provide feedback to agents, and collaborate with...

Location: Cubao, Quezon CityDepartment: OperationsAbout the Job:We're changing the way people think about customer service, and we need your help We're looking for a Quality Assurance Analyst to monitor Customer Service Representatives (CSRs) and the daily performance of Tier 2 teams (CSA/CX) by recording, reviewing and evaluating Voice, Email, Chat and...

On-site - Makati 3-5 Yrs Exp Bachelor Full-timeJob DescriptionDescriptionJob Summary:We are seeking a Cyber Security Supervisor to oversee cybersecurity operations across our Asia & Oceania branches. This role is responsible for analyzing infrastructure and system vulnerabilities, implementing security policies and procedures, and ensuring robust security...

By proceeding - You agree that this will be processed as a referral by John Christopher Briagas - Alorica Training Supervisor. About the Role:We are looking for a Quality Assurance (QA) Representative to monitor and evaluate customer interactions to ensure service excellence. You will assess call quality, provide feedback to agents, and collaborate with...

We are seeking a highly skilled and experienced HR Business Partner to join our team. As a member of our HR team, you will be responsible for maintaining and enhancing the organization's human resources by planning, implementing, and evaluating employee relations and human resources policies, programs, and practices.About Our TeamWith over 11,000 employees...

Nityo InfotechLocation: Makati (Hybrid Set-up)Schedule: Night ShiftAre you ready to lead and thrive in a dynamic HR operations environment? Join our team and take the next step in your careerQualifications:-- Graduate of business administration/management, accounting, or related disciplines. (Highly Preferred)-- 3-5 years of experience in customer service,...