Alorica Cubao QC
2 weeks ago
About the Role:
We are seeking a detail-oriented Workforce Analyst to join our team. In this role, you will analyze workforce data, forecast staffing needs, and optimize resource allocation to ensure operational efficiency within our BPO operations.
Key Responsibilities:
Collect and analyze workforce data, including employee turnover, recruitment, and training metrics.
YARDSTICK.TEAM
Forecast staffing requirements to meet service level agreements and operational goals.
Develop and maintain employee schedules to ensure optimal coverage.
Monitor real-time performance metrics and adjust staffing plans as necessary.
Collaborate with management to identify process improvements and implement workforce strategies.
Prepare regular reports on workforce metrics and present findings to stakeholders.
Qualifications:
Proven experience as a Workforce Analyst or in a similar role within the BPO industry.
Strong analytical skills with proficiency in data analysis tools and software.
Excellent communication and interpersonal skills.
Ability to work in a fast-paced environment and manage multiple tasks simultaneously.
-
Alorica Cubao/Centris
2 weeks ago
Quezon City, National Capital Region, Philippines JobsAvenuePH Full timeBy proceeding - You agree that this will be processed as a referral by John Christopher Briagas - Alorica Training Supervisor. About the Role:We are looking for a Quality Assurance (QA) Representative to monitor and evaluate customer interactions to ensure service excellence. You will assess call quality, provide feedback to agents, and collaborate with...
-
Alorica Cubao/Centris QC
2 weeks ago
Quezon City, National Capital Region, Philippines JobsAvenuePH Full timeJob DescriptionQUALIFICATIONS, EXPERIENCE, & SKILLS:Minimum Qualifications:• Open for CSR/TSR/RTA candidates.• Graduate in any discipline OR at least 2nd year college diploma• Must be residing in Metro Manila/Cebu or Davao• Must be work at home capable (Internet speed is 15mbps download and upload)• Must have their own computer/laptop• Minimum...
-
Accounting Staff
20 hours ago
Quezon City, National Capital Region, Philippines Pro Tempo Promotions and Marketing Corporation Full timeQualifications:- Graduate of Bachelor's Degree in Accounting, Finance, or a related field.- Knowledgeable in MS Office (Excel - computations/formulas, Word, PowerPoint).- Good in paper works, billing / payroll process and Computer literate.- Can work under pressure and Quick learner.- Complete requirements.- Fully Vaccinated against Covid.- Wiling to be...
-
CSR For Newbies QC Site
2 weeks ago
Quezon City, National Capital Region, Philippines Metacom Careers Full timeAre you excited about providing exceptional service to our valued customers? We are seeking an energetic Customer Service Representative to join our dynamic team. The job location is in Quezon City - Cubao. You'll help bring outstanding experiences to our clients.Your Key Responsibilities:Assist customers with their inquiries and concerns. Deliver top-notch...
-
Cubao QC Accounting Staff
11 hours ago
Quezon City, National Capital Region, Philippines Pro Tempo Promotions and Marketing Corporation Full timeSalary: Competitive salary package that rewards your skills and experience
-
Alorica Cubao QC
2 weeks ago
Quezon City, Philippines JobsAvenuePH Full timeBy proceeding - You agree that this will be processed as a referral by John Christopher Briagas - Alorica Training Supervisor. About the Role: We are seeking a detail-oriented Workforce Analyst to join our team. In this role, you will analyze workforce data, forecast staffing needs, and optimize resource allocation to ensure operational efficiency within...
-
Alorica Cubao QC
1 week ago
Quezon City, Philippines JobsAvenuePH Full timeBy proceeding - You agree that this will be processed as a referral by John Christopher Briagas - Alorica Training Supervisor. About the Role: We are seeking a detail-oriented Workforce Analyst to join our team. In this role, you will analyze workforce data, forecast staffing needs, and optimize resource allocation to ensure operational efficiency within...
-
Alorica Cubao
3 weeks ago
Quezon City, Philippines JobsAvenuePH Full timeURGENT MASS HIRING!Start Right Away with Alorica!Join the Alorica Family as a Call Center Agent!We urgently need people to join our team! The application process is EASY and LENIENT due to the immediate need for new hires. Don't miss out—apply now and start ASAP!What You’ll Do:Provide top-notch customer support over the phone in a friendly and helpful...
-
Alorica Cubao
3 weeks ago
Quezon City, Philippines JobsAvenuePH Full timeURGENT MASS HIRING! Start Right Away with Alorica! Join the Alorica Family as a Call Center Agent! We urgently need people to join our team! The application process is EASY and LENIENT due to the immediate need for new hires. Don't miss out—apply now and start ASAP! What You’ll Do: Provide top-notch customer support over the phone in a friendly and...
-
Alorica Cubao
2 weeks ago
Quezon City, Philippines JobsAvenuePH Full timeURGENT MASS HIRING! Start Right Away with Alorica! Join the Alorica Family as a Call Center Agent! We urgently need people to join our team! The application process is EASY and LENIENT due to the immediate need for new hires. Don't miss out—apply now and start ASAP! "Apply now before our ramp season and boost your chances of becoming an SME, Team...
-
Alorica Cubao
3 weeks ago
Quezon City, Philippines JobsAvenuePH Full timeURGENT MASS HIRING! Start Right Away with Alorica! Join the Alorica Family as a Call Center Agent! We urgently need people to join our team! The application process is EASY and LENIENT due to the immediate need for new hires. Don't miss out—apply now and start ASAP! What You’ll Do: Provide top-notch customer support over the phone in a friendly and...
-
Alorica Cubao
2 weeks ago
Quezon City, Philippines JobsAvenuePH Full timeURGENT MASS HIRING! Start Right Away with Alorica! Join the Alorica Family as a Call Center Agent! We urgently need people to join our team! The application process is EASY and LENIENT due to the immediate need for new hires. Don't miss out—apply now and start ASAP! "Apply now before our ramp season and boost your chances of becoming an SME, Team...
-
Alorica Centris QC
3 weeks ago
Quezon City, Philippines JobsAvenuePH Full timeURGENT MASS HIRING!Start Right Away with Alorica!Join the Alorica Family as a Call Center Agent!We urgently need people to join our team! The application process is EASY and LENIENT due to the immediate need for new hires. Don't miss out—apply now and start ASAP!What You’ll Do:Provide top-notch customer support over the phone in a friendly and helpful...
-
Alorica Centris QC
4 weeks ago
Quezon City, Philippines JobsAvenuePH Full timeURGENT MASS HIRING!Start Right Away with Alorica!Join the Alorica Family as a Call Center Agent!We urgently need people to join our team! The application process is EASY and LENIENT due to the immediate need for new hires. Don't miss out—apply now and start ASAP!What You’ll Do:Provide top-notch customer support over the phone in a friendly and helpful...
-
Alorica Centris QC
3 weeks ago
Quezon City, Philippines JobsAvenuePH Full timeURGENT MASS HIRING! Start Right Away with Alorica! Join the Alorica Family as a Call Center Agent! We urgently need people to join our team! The application process is EASY and LENIENT due to the immediate need for new hires. Don't miss out—apply now and start ASAP! What You’ll Do: Provide top-notch customer support over the phone in a friendly and...
-
Alorica Centris QC
3 weeks ago
Quezon City, Philippines JobsAvenuePH Full timeURGENT MASS HIRING! Start Right Away with Alorica! Join the Alorica Family as a Call Center Agent! We urgently need people to join our team! The application process is EASY and LENIENT due to the immediate need for new hires. Don't miss out—apply now and start ASAP! What You’ll Do: Provide top-notch customer support over the phone in a friendly and...
-
Alorica Centris QC
2 weeks ago
Quezon City, Philippines JobsAvenuePH Full timeURGENT MASS HIRING! Start Right Away with Alorica! Join the Alorica Family as a Call Center Agent! We urgently need people to join our team! The application process is EASY and LENIENT due to the immediate need for new hires. Don't miss out—apply now and start ASAP! "Apply now before our ramp season and boost your chances of becoming an SME, Team...
-
Alorica Centris QC
2 weeks ago
Quezon City, Philippines JobsAvenuePH Full timeURGENT MASS HIRING! Start Right Away with Alorica! Join the Alorica Family as a Call Center Agent! We urgently need people to join our team! The application process is EASY and LENIENT due to the immediate need for new hires. Don't miss out—apply now and start ASAP! "Apply now before our ramp season and boost your chances of becoming an SME, Team...
-
Alorica Cubao/Centris
1 week ago
Quezon City, Philippines JobsAvenuePH Full timeBy proceeding - You agree that this will be processed as a referral by John Christopher Briagas - Alorica Training Supervisor. About the Role: We are looking for a Quality Assurance (QA) Representative to monitor and evaluate customer interactions to ensure service excellence. You will assess call quality, provide feedback to agents, and collaborate with...
-
Alorica Cubao/Centris QC
1 week ago
Quezon City, Philippines JobsAvenuePH Full timeJob Description QUALIFICATIONS, EXPERIENCE, & SKILLS: Minimum Qualifications: • Open for CSR/TSR/RTA candidates. • Graduate in any discipline OR at least 2nd year college diploma • Must be residing in Metro Manila/Cebu or Davao • Must be work at home capable (Internet speed is 15mbps download and upload) • Must have their own computer/laptop •...
-
Alorica Cubao/Centris QC
2 weeks ago
Quezon City, Philippines JobsAvenuePH Full timeJob Description QUALIFICATIONS, EXPERIENCE, & SKILLS: Minimum Qualifications: • Open for CSR/TSR/RTA candidates. • Graduate in any discipline OR at least 2nd year college diploma • Must be residing in Metro Manila/Cebu or Davao • Must be work at home capable (Internet speed is 15mbps download and upload) • Must have their own computer/laptop •...
-
CSR For Newbies QC Site
3 weeks ago
Quezon City, Philippines Metacom Careers Full timeAre you excited about providing exceptional service to our valued customers? We are seeking an energetic Customer Service Representative to join our dynamic team. The job location is in Quezon City - Cubao. You'll help bring outstanding experiences to our clients.Your Key Responsibilities:Assist customers with their inquiries and concerns. Deliver top-notch...
-
CSR For Newbies QC Site
3 weeks ago
Quezon, Philippines Metacom Careers Full timeAre you excited about providing exceptional service to our valued customers? We are seeking an energetic Customer Service Representative to join our dynamic team. The job location is in Quezon City - Cubao. You'll help bring outstanding experiences to our clients. Your Key Responsibilities: Assist customers with their inquiries and concerns. Deliver...
-
CSR For Newbies QC Site
2 weeks ago
Quezon, Philippines Metacom Careers Full timeAre you excited about providing exceptional service to our valued customers? We are seeking an energetic Customer Service Representative to join our dynamic team. The job location is in Quezon City - Cubao. You'll help bring outstanding experiences to our clients. Your Key Responsibilities: Assist customers with their inquiries and concerns. Deliver...