Quality Assurance Lead

Makati, Metro Manila, Philippines Digital Products and ChannelsThe Lead Quality Assurance ensures that software products meet the highest standards of quality and reliability. They oversee the development and execution of comprehensive test plans, ensuring that all software components are thoroughly tested and compliant with business requirements. By leading...

Job DescriptionWe are seeking an experienced Quality Assurance (QA) professional to lead our QA team in monitoring, evaluating, and enhancing customer interactions.This role ensures that our call center operations meet high-quality service standards while driving continuous improvement.The ideal candidate will oversee the QA team in evaluating inbound and...

Probe CX is looking for a skilled Business Development and Quality Assurance Lead to join our team. In this role, you'll be responsible for identifying business opportunities and developing strategies to drive growth and revenue.The ideal candidate will have a strong understanding of the outsourcing and offshoring consulting industry, with a focus on quality...

Job DescriptionWe are seeking an experienced Quality Assurance (QA) professional to lead our QA team in monitoring, evaluating, and enhancing customer interactions.The ideal candidate will ensure that our call center operations meet high-quality service standards while driving continuous improvement.This role involves overseeing the QA team in evaluating...

ING Hubs Philippines is seeking a highly experienced Quality Assurance Manager to lead our quality assurance efforts. As a Quality Assurance Manager, you will be responsible for developing and implementing quality assurance strategies that align with our high standards.You will work closely with our development team to ensure that our software meets the...

As a Quality Assurance Team Lead at Nityo Infotech, you will oversee the management of a team of QA Analysts responsible for ensuring the quality of payments-related software and terminals. The role involves managing resources to meet project milestones and deliverables in an Agile environment.Key ResponsibilitiesManage the software quality assurance...

Leadership OpportunitySuperStaff is seeking a Service Quality Lead to lead our quality assurance efforts and drive continuous improvement within our contact center operations.The successful candidate will have strong leadership skills, expertise in quality assurance, and experience in managing cross-functional teams.This is a key leadership role that offers...

Job Description: As the Quality Assurance Manager, you will be responsible for ensuring the reliability, accuracy, and usability of the system. You will oversee all aspects of quality assurance including testing (lab and onsite), process improvement, and compliance with industry standards and regulations. Your role will involve collaborating closely with...

Job SummaryWe are seeking a Senior FLM to lead our team and drive process excellence at BEST CAREERS AND OPPORTUNITIES. As a key member of our operations team, you will be responsible for ensuring the smooth execution of client contracts, improving quality parameters, and driving team performance.About YouYou will be an exceptional leader with a proven track...

Job Description: As the Quality Assurance Manager, you will be responsible for ensuring the reliability, accuracy, and usability of the system. You will oversee all aspects of quality assurance including testing (lab and onsite), process improvement, and compliance with industry standards and regulations. Your role will involve collaborating closely with...

Job Summary:We are seeking a skilled Senior Quality Assurance Specialist to join our team at RBT Consulting Corporation. In this role, you will be responsible for ensuring the quality of our products and services by developing and implementing effective testing strategies.Key Responsibilities:Develop and implement quality assurance standards and processes to...

We're seeking an experienced Quality Assurance Manager to join our team at Probe CX. In this role, you'll provide process improvement initiatives based on quality insights, working closely with Operations to drive business outcomes.The successful candidate will have a strong understanding of root cause analysis, error detection, and SBI feedback (situation,...

Job Description:We are seeking a highly skilled Quality Assurance and Testing Expert to join our team at RBT Consulting Corporation. In this role, you will be responsible for developing and implementing effective testing strategies to ensure high-quality outcomes.Key Responsibilities:Develop and implement testing strategies to identify and resolve...

R. S. Bernaldo & Associates is a reputable accounting firm seeking an experienced Quality Assurance Director to oversee the overall operation of our Firm's Quality Control System.The ideal candidate will have at least 10 years of experience in external audit or quality assurance, with a high understanding and application of the International Standard on...

● Monitoring and analyzing the overall quality of the contact center both customer-facing and non-customer facing (processing) to ensure the communication meets quality assurance standards set.● Document quality issues and performance measured for management review.● Provide 1 to 1 quality monitoring check to agents related to the performance, such as...

Job DescriptionWe are seeking a Quality Assurance Specialist to join our team at SuperStaff.In this role, you will be responsible for monitoring and analyzing the overall quality of our contact center, both customer-facing and non-customer facing (processing), to ensure that our communication meets quality assurance standards set.You will document quality...

Job Description:The Quality Assurance Manager is responsible for establishing and maintaining the company's quality management systems. This includes creating guidelines and procedures, as well as monitoring and updating applicable documents and records.Key Responsibilities:Create and maintain quality management system guidelines and procedures.Oversee the...

Job Title: Quality Assurance AnalystJob Description:Hunter's Hub Incorporated is seeking a skilled Quality Assurance (QA) Analyst to play a critical role in ensuring the delivery of high-quality software solutions and business processes.Key Responsibilities:Develop comprehensive test plans, test cases, and test scripts based on business requirements and...

Job ResponsibilitiesAs a Manager of Quality Assurance and Operations at NNIT Philippines, you will be responsible for leading the quality assurance and operations functions of our organization.You will have a minimum of 5 years of work experience in people management and a strong background in leading software testing teams.Your responsibilities will include...

We are looking for a highly skilled Quality Assurance Specialist to join our team at SomnoMed Philippines. As a key member of our quality team, you will be responsible for ensuring compliance with internal quality system procedures and industry best practices.Main Duties:Maintain and improve the QMSGenerate and review protocols for verification and...