CS CoE Center of Excellence Assistant Manager

2 weeks ago


Taguig, Philippines TASQ Staffing Solutions Full time

TASQ is looking to hire for the CS CoE Center of Excellence Assistant Manager role ASAP. **Position: CS - Center of Excellence Assistant Manager (Taguig)**Benefits: - Health Maintenance Organization (HMO) coverage for the employee and two dependents starting on the first day. - Quarterly performance bonuses. - Excellent opportunities for career growth and exposure to various accounts. - Weekends off. **Responsibilities:** - Developing process definitions or frameworks for coaching, training, reporting, governance, and workforce management. - Implementing process improvements and creating process frameworks. **Requirements:** - At least 5 years of experience in the BPO sector with a focus on customer service. - Minimum of 4 years of leadership experience managing a customer service team. - A college degree in any field. - Willingness to work flexible shifts. - Must be available to work onsite in BGC Taguig. - Able to start immediately.



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