Current jobs related to Center of Excellence Assistant Manager - Taguig - TASQ Staffing Solutions
-
Center of Excellence Assistant Manager
3 weeks ago
Taguig, Philippines TASQ Staffing Solutions Full timeAbout the job: CS - Center of Excellence Assistant Manager (Taguig) | Onsite Benefits: HMO for Employee and 2 Dependents (On Day 1) Quarterly performance bonus Outstanding career development opportunities and exposure to multiple accounts Weekends Off Responsibilities: Process Optimization: Identifies inefficiencies, streamlines workflows, and enhances...
-
Process Excellence Manager
4 days ago
Taguig, National Capital Region, Philippines Google Operations Center Full time ₱2,000,000 - ₱2,500,000 per yearJoin UsAt Google Operations Center we help Google users and customers solve problems and achieve their goals—all while enjoying a culture focused on improving continuously and being better together. We work hard, we play hard, and we want you to join usAs a Global Process Excellence Manager you will serve as a key driver of strategic change, leading...
-
CS CoE Center of Excellence Assistant Manager
9 hours ago
Taguig, Philippines TASQ Staffing Solutions Full timeTASQ is looking to hire for the CS CoE Center of Excellence Assistant Manager role ASAP. **Position: CS - Center of Excellence Assistant Manager (Taguig)**Benefits: - Health Maintenance Organization (HMO) coverage for the employee and two dependents starting on the first day. - Quarterly performance bonuses. - Excellent opportunities for career growth and...
-
Call Center- Center of Excellence Manager
3 weeks ago
Taguig, Philippines TASQ Staffing Solutions Full timeAbout the job CS - Center of Excellence Manager (BGC Taguig) | Onsite Benefits: HMO for Employee and 2 Dependents (On Day 1) Quarterly performance bonus Outstanding career development opportunities and exposure to multiple accounts Weekends Off Responsibilities: Defining and implementing operational strategies: Developing and executing plans to...
-
Taguig, National Capital Region, Philippines Willis Towers Watson Full time ₱900,000 - ₱1,200,000 per year• Complete client audits to ensure materials are accurate and teams are following best practices. (Training audits, KB articles, client folders, and other items as assigned)• Ensure KB standards are being used, and information is updated• Review TCT for accuracy and update as necessary• Assist with client remediation\...
-
Taguig, Philippines TASQ Staffing Solutions Full timePosition: CS - Center of Excellence Manager (BGC Taguig) | Onsite Benefits: Health insurance coverage for the employee and two dependents starting Day 1 Quarterly performance bonuses Excellent career development opportunities with exposure to multiple accounts Weekends off Responsibilities: Developing and executing operational strategies: Create and...
-
Taguig, Philippines TASQ Staffing Solutions Full timeAbout the Position: CS - Center of Excellence Manager (BGC Taguig) | Onsite Benefits: - HMO coverage for the employee and two dependents (available from Day 1) - Quarterly performance bonuses - Excellent career development opportunities with exposure to multiple accounts - Weekends off Responsibilities: - Developing and implementing operational...
-
Taguig, Philippines TASQ Staffing Solutions Full timeResponsibilities Defining and implementing operational strategies: Developing and executing plans to improve efficiency, quality, and performance within the Center of Excellence. Managing and leading teams: Overseeing the work of team members, providing guidance and support, and fostering a collaborative environment. Performance management: Tracking key...
-
Freight Forwarding Assistant Manager
2 days ago
Taguig, National Capital Region, Philippines Par Excellence Search Consulting Inc Full time ₱1,500,000 - ₱2,500,000 per yearRESPONSIBILITIES· Assist in managing the end-to-end freight forwarding process including air, sea, and land shipments.· Coordinate with customs brokers, carriers, and warehouses to ensure smooth transportation and delivery of goods.· Oversee documentation processes including bills of lading, customs declarations, shipping instructions, and compliance...
-
Customer Service Center Manager
4 weeks ago
Taguig, Philippines WTW Full timeJob overview WTW, Manila/Taguig, National Capital Region, Philippines — Customer Service Center Manager Join to apply for the Customer Service Center Manager role at WTW WTW is an equal opportunity employer The Role Collaborate with U.S. based Service Center Manager to support ongoing client relationship, requirements and resolve escalated client issues...
Center of Excellence Assistant Manager
4 weeks ago
About the job: CS - Center of Excellence Assistant Manager (Taguig) | Onsite
Benefits:
HMO for Employee and 2 Dependents (On Day 1)
Quarterly performance bonus
Outstanding career development opportunities and exposure to multiple accounts
Weekends Off
Responsibilities:
Process Optimization: Identifies inefficiencies, streamlines workflows, and enhances service delivery through standardization
Technology & Innovation: background in evaluating and integrating new tools like AI, automation, and analytics to improve customer interactions
Training & Development: Provides coaching, skill-building programs, and knowledge-sharing initiatives for agents/team leads
Data analytics and metric improvement: Monitors performance metrics, ensures adherence to policies, and maintains service excellence
Customer Experience Enhancement: Analyzes feedback, implements improvements, and fosters a customer-centric culture
Requirements:
Relevant years of experience: 5 years minimum BPO experience in customer service
Leadership experience: 4 years minimum handling a team for customer service accounts
Educational attainment: college grad any course
Amenable to working in shifting schedules.
Amenable to work ONSITE BGC, Taguig
Able to start ASAP.
