Process Excellence Manager

1 week ago


Taguig, Philippines TASQ Staffing Solutions Full time

Overview Job Title: CS - Center of Excellence Manager Work Set-up: On-site in BGC Taguig Schedule: Shifting schedules Qualifications Bachelor's Degree At least 5 years of leadership experience in BPO handling customer service operations. Process improvement and process framework creation. Experience in creating process definitions or frameworks for coaching, training, reporting, governance, and workforce management. Advanced proficiency in Excel and PowerPoint Amenable to work in shifting schedules Amenable to work onsite in BGC Taguig Available to start ASAP Benefits HMO for Employee and 2 Dependents (On Day 1) Quarterly performance bonus Outstanding career development opportunities and exposure to multiple accounts #J-18808-Ljbffr



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