BPO Sr. Manager of Continuous Improvement

Afni, Inc. Quezon City, National Capital Region, PhilippinesCorporate Recruitment Specialist at Afni Philippines Inc.As Process Improvement Sr Manager, you will be responsible for the implementation of overall quality framework and strategies, and oversight of process improvement initiatives that will drive performance and continuous improvement in the...

About the Job:We are seeking a Continuous Improvement Manager to join our team at Manpower Core Group Inc. As a key member of our Operations department, you will be responsible for driving performance and continuous improvement in our company's business processes. Your primary focus will be on implementing our overall quality framework and strategies, while...

Job Summary:The is responsible for driving operational excellence and SPARK by identifying opportunities for process optimization, efficiency improvements, and cost reduction across the organization. This role involves leading cross-functional teams to implement continuous improvement initiatives, utilizing Lean, Six Sigma, and Kaizen methodologies. The...

Continuous Improvement Officer (Branch Banking Group)About The RoleThe Continuous Improvement Officer is responsible for using Lean Six Sigma principles to drive continuous improvement initiatives and operational excellence. This role involves end-to-end project management including implementing changes in workflows, structures, trainings, and methodologies...

Position Purpose: Serves customers by planning and implementing call center strategies and operations; improving systems and processes; Managing All Account/Program Leads.Essential Functions and Responsibilities: Responsible for Monitoring and Managing all Account / Program leads to ensure that they are all reaching their targets and achieving their...

Join the Acquire BPO Family – Be a Support Leader TodayAre you ready to take the next step in your career with one of the top BPO companies in the Philippines? Whether you're a seasoned professional or looking to level up your leadership journey, Acquire BPO is here to guide you every step of the wayWhy Choose Acquire BPO?- Competitive Pay: Earn...

BPO Operations Manager - Onsite - Eastwood - 90KJob Openings BPO Operations Manager - Onsite - Eastwood - 90KAbout the job BPO Operations Manager - Onsite - Eastwood - 90KJob Summary:We are seeking an experienced and strategic BPO Operations Manager to join our team, responsible for managing daily operations and client management for a team of 150 people....

Duties and Responsibilities:1. Define project objectives, scope, and deliverables in collaboration with stakeholders.2. Develop and implement detailed project plans, including timelines, budgets, and resource allocation.3. Monitor project progress and performance, ensuring alignment with business goals.4. Identify and mitigate project risks, resolving issues...

Key Skills: Provide detailed feedback to Service Desk representatives based on monitored interactions. Coach representatives on areas for improvement and best practices to enhance customer satisfaction.Analyze data and metrics to identify trends, patterns and opportunities for improvement in customer service delivery. Generate reports and insights to support...

Duties And ResponsibilitiesDefine project objectives, scope, and deliverables in collaboration with stakeholders.Develop and implement detailed project plans, including timelines, budgets, and resource allocation.Monitor project progress and performance, ensuring alignment with business goals.Identify and mitigate project risks, resolving issues...

Role: Sr. Manager for AndroidJob Description:Work with a dynamic team and efficient project management processYour core responsibilities include:● Help advance our architecture and abstractions allowing our code to continue to scale and feature teams to continue to deliver with ever increasing autonomy.● Mentor team members on design patterns and code...

Sr. Manager/Manager - PEX & Digital Transformation (Healthcare)Cognizant Quezon City, National Capital Region, PhilippinesYou will support process excellence i.e from discovery to implementation. Your key areas of responsibility will include:Managing end-to-end process excellence initiatives across Healthcare Payer clientsPreparing VSM, SLA baselining and...

Job DescriptionWe are looking for a Process Improvement Manager to join our team at Gratitude Philippines. In this role, you will be responsible for identifying areas for process improvement and implementing changes to increase efficiency and effectiveness.About the RoleThe successful candidate will have a strong background in process improvement, business...

The Senior Process Improvement Manager is an individual contributor role directly reporting to the ADP Philippines Sr. Manager of Business Solutions. This role drives planning and managing medium-to-large projects and leads the delivery of Business Transformation projects across multiple Business Units or across the Organization. This role will work with...

Role: Sr. Manager for IOSJob Description:Work with a dynamic team and efficient project management process.A Head of iOS Engineering who craves hands-on mobile architecture, design, and development work. You are process driven and identify and evaluate alternatives (architecture, technology, tool, integration, design) and make credible recommendations for...

Afni, Inc. is a leading provider of customer experience solutions.Job Description:The Associate Director role involves overseeing the planning and implementation of call center strategies and operations.The ideal candidate will have at least 2 years of college education and 2-3 years of senior managerial/associate director experience in the BPO industry.This...

Key skillsSalesInsuranceChat SupportJob Title: Group Manager - OperationsCampaign: InsuranceWork set-up: Onsite , AlabangWork schedule: To be discussed (usually morning to mid shift)Salary: PHP 140,000 - 150,000Qualifications:• At least 2nd year college completed.• At least 3-5 years solid experience as a Sr Operations Manager in BPO setup• Must have...

GrowthFN Sdn Bhd is seeking a talented Process Improvement Manager to join their team. This role will involve analyzing business processes and identifying areas for improvement.Main ResponsibilitiesConducting process analysis to identify opportunities for improvement.Developing and implementing process improvements to increase efficiency and...

Hybrid - Quezon City 1-3 Yrs Exp Bachelor Full-timeJob DescriptionEmployee Recognition and RewardsGovernment Mandated BenefitsInsurance Health & WellnessCompany EquipmentBereavement Leave, Maternity & Paternity Leave, Sick Leave, Solo Parent Leave, Vacation LeaveWork-Life BalanceFlexible HoursDescriptionJob Summary: (HYBRID - once/twice a week on-site)The...

The Sr. Digital Marketing Associate (E-commerce) role focuses on maximizing Brand ROI through data-driven strategies in executing performance ads, executing and optimizing online campaigns across platforms to efficiently acquire customers and drive conversions. The Sr. Digital Marketing Associate- Ecomm should be enthusiastic about digital performance...