Back-Office Support
6 days ago
Position Summary:
The Back-Office Support is responsible for assisting in processing and maintaining payment-related transactions and documentation. This role ensures the accuracy and timeliness of financial activities and supports the overall operational efficiency.
Key Responsibilities:
-Collect and organize supporting documents such as account details, payment details, and mobile transaction information for upload into Braintree.
-Process mobile refunds and ensure accurate recording within the Braintree system.
-Assess payment plan options or other arrangements for customers with pending or non-payment issues.
-Maintain accurate records of all payment transactions and ensure proper documentation.
-Coordinate with relevant teams to address payment discrepancies and ensure smooth processing.
-Perform other administrative or operational support tasks as required.
Qualifications:
-Bachelor’s degree in Accounting, Finance, Business Administration, or a related field (preferred).
-Basic understanding of payment processing and financial systems.
-Proficient in Microsoft Office applications, particularly Excel.
-Strong attention to detail and accuracy in handling data.
-Good communication and organizational skills.
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