Back Office Support

3 days ago

Quezon City, National Capital Region, Philippines ALI I.T. SUPPORT SERVICES, INC. Full time ₱480,000 - ₱720,000 per year

Key Responsibilities:

  • Coordinate clinical notes requests and follow-ups with clinics and doctors.

  • Manage client reminders and handle phone calls with professionalism and courtesy.

  • Monitor the shared inbox, ensuring timely saving, renaming, and forwarding of

attachments to the relevant person-in-charge (PIC).

  • Maintain accuracy in invoice processing by saving and renaming invoices within the

billing system.

  • Update and maintain tracking sheets, including upcoming appointments, once

notes and reports are received.

  • Demonstrate proactive communication on Microsoft Teams and collaborate

effectively with the team.

  • Suggest and implement process improvements to enhance efficiency.

Qualifications:

  • Proven experience in administrative or support roles, preferably in a healthcare or

client-facing environment.

  • Excellent written and verbal communication skills with a professional phone

manner.

  • Strong attention to detail and time management.

  • Clear written and spoken English; confident on the phone.

  • Comfortable with spreadsheets and structured filing.

  • Proficiency in Microsoft Office Suite (Excel, Word, Outlook) and collaboration tools

such as Microsoft Teams.

  • Ability to multitask, prioritize tasks, and work independently with minimal

supervision.

  • Familiarity with billing systems or healthcare documentation is an advantage.

Job Types: Full-time, Permanent

Pay: Php20, Php25,000.00 per month

Benefits:

  • Additional leave
  • Company Christmas gift
  • Company events
  • Free parking
  • Health insurance
  • On-site parking
  • Opportunities for promotion
  • Paid training
  • Promotion to permanent employee
  • Staff meals provided

Application Question(s):

  • Any clinical or medical admin or customer service experience is required.

Work Location: In person

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