Senior Technical Support Specialist
1 day ago
Cartrack is a world-leading smart mobility SaaS company with over 2,000,000 subscribers across 23 countries and we are looking for a Senior Technical Support Specialist to join our team. Our teams are collaborative, vibrant and fast-growing and all team members are empowered with the freedom to influence our business with ideas that drive innovation and efficiency.Job Responsibilities: Providing technical support to teams within the organization when required Resolve customers enquiries or issues upon escalation from internal and external source, ensuring proper follow-up to the final closure. Maintaining and updating technical documents and procedures Identifying and resolving system issues Perform daily system monitoring, verifying integrity and availability of Cartrack's application Perform daily post installation/ QA validation Review systems and application logs for remote diagnostic of field devices Provide training and assistance to users of Cartrack application systems Provide on-site field support and installation Verify completion of scheduled jobs Internal IT support Job Requirements: Diploma or Degree in Electrical, Electronic and Telecommunications Engineering with outstanding academic performance or equivalent industry experience Minimum 3 years of experience in the IT service industry. Proficient in English Excellent communication and interpersonal skills Hands-on and a positive attitude Technically independent with good initiative Strong analytical problem-solving skills with an out-of-box approach in providing solutions Willing to work onsite in Makati City and can do field work from time to time.
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IT Technical Support Specialist
4 weeks ago
Makati, Philippines Cartrack Full timeOverview Cartrack Makati, National Capital Region, Philippines We are a leading global SaaS company in smart mobility and telematics, serving over 2 million users across 23+ countries. We provide real-time vehicle tracking, fleet management, and data analytics to drive efficiency and safety. Currently, we are looking for an IT Technical Support Specialist to...
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Technical Support Specialist
4 weeks ago
Makati, Philippines SGS Full timeSGS Makati, National Capital Region, Philippines Technical Support Specialist SGS Makati, National Capital Region, Philippines Company DescriptionWe are SGS – the world’s leading testing, inspection and certification company. We are recognized as the global benchmark for quality and integrity. Our 93,000 employees operate a network of 2,600 offices and...
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Technical Support Specialist
4 weeks ago
Makati, Philippines OpenText Full timeOpenText, Makati, National Capital Region, Philippines What You Will Do Provides technical support in a production environment by responding to case service levels, analyzing issues, developing resolutions to problems of limited scope and complexity. Deliver technical solutions to customers within set goals for Response Times, Resolution Times, Customer...
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Technical Support Specialist
1 week ago
Makati, Philippines OpenText Full timeOverview Technical Support Specialist - Cybersecurity App SupportOpenText Makati, National Capital Region, Philippines What You Do Troubleshoot technical and non-technical issues with the tools and skills after product training Provide guidance to fellow Technical Support Specialists Participate in the content creation lifecycle for support documentation...
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Senior Application Support Specialist
4 weeks ago
Makati, Philippines Cartrack Full timeOverview Cartrack Makati, National Capital Region, Philippines — Senior Application Support Specialist. Cartrack is a world-leading smart mobility SaaS company with over 2,000,000 subscribers across 23 countries. Our teams are collaborative, vibrant and fast-growing, and all team members are empowered with the freedom to influence our business with ideas...
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Technical Support Representative
4 weeks ago
Makati, Philippines Tuesday Square Full timeOverview We are looking for a Tech-Support Specialist to start Working From Home within Metro Manila. What does a Tech Support Specialist do? Technical support, or tech support, is a customer service role that involves helping users resolve issues with their technology: Responsibilities Diagnosing and fixing issues — Technical support workers diagnose and...
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Makati, Philippines KMC Solutions Full timeOverview Make your next big career move by applying as KMC Solutions' next CUSTOMER SUCCESS SPECIALIST- TECHNICAL SUPPORT Our client is expanding their coverage model for their commercial customers to provide more efficient and effective service. The Commercial Support Team offers comprehensive support for commercial accounts, combining the functions of...
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Helpdesk Support Specialist
1 week ago
Makati, Philippines Cartrack Full timeHelpdesk Support Specialist (Tech Support) Cartrack Makati, National Capital Region, Philippines Join or sign in to find your next job Join to apply for the Helpdesk Support Specialist (Tech Support) role at Cartrack Helpdesk Support Specialist (Tech Support) Cartrack Makati, National Capital Region, Philippines Join to apply for the Helpdesk Support...
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IT Technical Support
4 weeks ago
Makati, Philippines Digital World services Full timeOverview On-site - Makati | 1-3 Yrs Exp | Bachelor | Full-time Job Description Employee Recognition and Rewards Compensation: Commission, Performance Bonus Benefits Government Mandated Benefits: 13th Month Pay, Paid Holidays Responsibilities Provide technical support for hardware, software, and network issues. Install, configure, and maintain computer...
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Technical Phone Support Specialist
4 weeks ago
Makati, Philippines RISE Internet Full timeJoin to apply for the Technical Phone Support Specialist role at RISE Internet . Overview RISE's mission is to Accelerate Internet for the Philippines. We focus on the overall customer experience by delivering excellent internet services while creating a positive impact on our partners and their industries. From humble beginnings and with a desire to...
