Technical Support Specialist
18 hours ago
OpenText Makati, National Capital Region, Philippines Technical Support Specialist OpenText is more than just a place of employment. It’s an exciting and diverse organization with intelligent people, innovative programs, and dynamic opportunities to enhance your career and life. The OpenText culture recognizes “People First” and supports you to further develop and grow your career. Join a leading IT company as an Associate Product Support Specialist / Technical Support Specialist and support Carbonite , a trusted cloud storage and data protection solution of OpenText. What the Role Offers Be part of a dedicated account, working directly with the company behind the product. Provide business‑to‑consumer (B2C) technical support, primarily through high‑volume calls, with additional exposure to email and chat channels. Engage with a predominantly U.S.‑based customer base , gaining valuable experience in international client support. Experience in upselling/do retention is a plus. Provide advanced troubleshooting on issues, including but not limited to missing data and advanced technical issues. What You Need to Succeed Must be amenable to do hybrid work (3x onsite/week, 2 days WFH) in Makati. Must be flexible to work predominantly night shift, can do shift rotation (including weekends), as needed. Preferred, but not required at least 1 year of Technical Support experience/background with very good problem‑solving, analytical, and organizational skills. Associate Degree in a technical field or equivalent experience is preferred. Must be able to work during Philippine holidays, and on‑call (when necessary). Strong verbal and written communication skills. Ideally 1‑2 years' experience supporting Windows (desktop and server environments), Mac OS, desktop applications, networking, security, and web applications. One Last Thing OpenText is more than just a corporation, it's a global community where trust is foundational, the bar is raised, and outcomes are owned. We take pride in the high expectations placed on us by our customers and strive to exceed those expectations with a culture that fosters extraordinary customer service. We are the voice of our customers, and we focus on making them wildly successful. Seniority Level Associate Employment Type Full-time Job Function Customer Service and Information Technology Industry Software Development #J-18808-Ljbffr
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IT Technical Support Specialist
1 week ago
Makati, Philippines Cartrack Full timeOverview Cartrack Makati, National Capital Region, Philippines We are a leading global SaaS company in smart mobility and telematics, serving over 2 million users across 23+ countries. We provide real-time vehicle tracking, fleet management, and data analytics to drive efficiency and safety. Currently, we are looking for an IT Technical Support Specialist to...
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Technical Support Specialist
1 week ago
Makati, Philippines SGS Full timeSGS Makati, National Capital Region, Philippines Technical Support Specialist SGS Makati, National Capital Region, Philippines Company DescriptionWe are SGS – the world’s leading testing, inspection and certification company. We are recognized as the global benchmark for quality and integrity. Our 93,000 employees operate a network of 2,600 offices and...
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IT Technical Support
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Makati, Philippines Digital World services Full timeOverview On-site - Makati | 1-3 Yrs Exp | Bachelor | Full-time Job Description Employee Recognition and Rewards Compensation: Commission, Performance Bonus Benefits Government Mandated Benefits: 13th Month Pay, Paid Holidays Responsibilities Provide technical support for hardware, software, and network issues. Install, configure, and maintain computer...
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Technical Support Specialist
4 weeks ago
Makati, Philippines OpenText Full timeOverview Technical Support Specialist - Cybersecurity App SupportOpenText Makati, National Capital Region, Philippines What You Do Troubleshoot technical and non-technical issues with the tools and skills after product training Provide guidance to fellow Technical Support Specialists Participate in the content creation lifecycle for support documentation...
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Technical Support Representative
1 week ago
Makati, Philippines Tuesday Square Full timeOverview We are looking for a Tech-Support Specialist to start Working From Home within Metro Manila. What does a Tech Support Specialist do? Technical support, or tech support, is a customer service role that involves helping users resolve issues with their technology: Responsibilities Diagnosing and fixing issues — Technical support workers diagnose and...
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IT Technical Support
18 hours ago
Makati, Philippines Makati Development Corporation Full timeIT Support Specialist / Open for SHS Grad / Paid Training / Up to 28k Responsibilities Provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware. Manage and resolve incidents. Diagnose and troubleshoot technical issues, ensuring high levels of customer satisfaction. Document internal...
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Senior Technical Support Specialist
2 weeks ago
Makati, Philippines Cartrack Full timeCartrack is a world-leading smart mobility SaaS company with over 2,000,000 subscribers across 23 countries and we are looking for a Senior Technical Support Specialist to join our team. Our teams are collaborative, vibrant and fast-growing and all team members are empowered with the freedom to influence our business with ideas that drive innovation and...
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Senior Technical Support Specialist
3 weeks ago
Makati, Philippines Cartrack Full timeCartrack is a world-leading smart mobility SaaS company with over 2,000,000 subscribers across 23 countries and we are looking for a Senior Technical Support Specialist to join our team. Our teams are collaborative, vibrant and fast-growing and all team members are empowered with the freedom to influence our business with ideas that drive innovation and...
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Customer Support Specialist- Technical Support
3 weeks ago
Makati, Philippines KMC Solutions Full timeOverview Make your next big career move by applying as KMC Solutions' next CUSTOMER SUCCESS SPECIALIST- TECHNICAL SUPPORT Our client is expanding their coverage model for their commercial customers to provide more efficient and effective service. The Commercial Support Team offers comprehensive support for commercial accounts, combining the functions of...
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Technical Support Specialist
7 days ago
Makati City, National Capital Region, Philippines PHINMA EDUCATION Full time ₱1,200,000 - ₱2,400,000 per yearThe Technical Support Specialist (HubSpot) is responsible for addressing and resolving day-to-day issues, technical challenges, and system optimizations for the company's HubSpot platform. This role ensures the seamless functionality of HubSpot tools, integrations, and workflows to support marketing, sales, and customer service...
