Technical Support Specialist
4 weeks ago
OpenText Makati, National Capital Region, Philippines Technical Support Specialist OpenText is more than just a place of employment. It’s an exciting and diverse organization with intelligent people, innovative programs, and dynamic opportunities to enhance your career and life. The OpenText culture recognizes “People First” and supports you to further develop and grow your career. Join a leading IT company as an Associate Product Support Specialist / Technical Support Specialist and support Carbonite , a trusted cloud storage and data protection solution of OpenText. What the Role Offers Be part of a dedicated account, working directly with the company behind the product. Provide business‑to‑consumer (B2C) technical support, primarily through high‑volume calls, with additional exposure to email and chat channels. Engage with a predominantly U.S.‑based customer base , gaining valuable experience in international client support. Experience in upselling/do retention is a plus. Provide advanced troubleshooting on issues, including but not limited to missing data and advanced technical issues. What You Need to Succeed Must be amenable to do hybrid work (3x onsite/week, 2 days WFH) in Makati. Must be flexible to work predominantly night shift, can do shift rotation (including weekends), as needed. Preferred, but not required at least 1 year of Technical Support experience/background with very good problem‑solving, analytical, and organizational skills. Associate Degree in a technical field or equivalent experience is preferred. Must be able to work during Philippine holidays, and on‑call (when necessary). Strong verbal and written communication skills. Ideally 1‑2 years' experience supporting Windows (desktop and server environments), Mac OS, desktop applications, networking, security, and web applications. One Last Thing OpenText is more than just a corporation, it's a global community where trust is foundational, the bar is raised, and outcomes are owned. We take pride in the high expectations placed on us by our customers and strive to exceed those expectations with a culture that fosters extraordinary customer service. We are the voice of our customers, and we focus on making them wildly successful. Seniority Level Associate Employment Type Full-time Job Function Customer Service and Information Technology Industry Software Development #J-18808-Ljbffr
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Technical Support Specialist
3 weeks ago
Makati, Philippines CoStar Group Full timeTechnical Support Specialist Join to apply for the Technical Support Specialist role at CoStar Group . Company Overview CoStar Group (NASDAQ: CSGP) is a leading global provider of commercial and residential real estate information, analytics, and online marketplaces. Included in the S&P 500 Index and the NASDAQ 100, CoStar Group is on a mission to digitize...
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Technical Support Specialist
2 weeks ago
Makati, Philippines Techworld 360 Inc. Full timeJoin to apply for the Technical Support Specialist role at Techworld 360 Inc. Responsibilities Manage incidents in the ticketing system. Provide technical support for WIFI, applications, internet services, UPS, printers, gaming terminals, and CCTV. Escalate issues to relevant teams and follow up on resolutions. Maintain IT asset records, including tagging,...
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Technical Support Specialist
3 weeks ago
Makati, Philippines Visual Lease Full timeTechnical Support Specialist Job Description Company Overview CoStar Group (NASDAQ: CSGP) is a leading global provider of commercial and residential real estate information, analytics, and online marketplaces. Included in the S&P 500 Index and the NASDAQ 100, CoStar Group is on a mission to digitize the world's real estate, empowering all people to discover...
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IT Technical Support
4 weeks ago
Makati, Philippines Makati Development Corporation Full timeIT Support Specialist / Open for SHS Grad / Paid Training / Up to 28k Responsibilities Provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware. Manage and resolve incidents. Diagnose and troubleshoot technical issues, ensuring high levels of customer satisfaction. Document internal...
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Technical Support Specialist
3 weeks ago
Makati, Philippines Domain Group Full timeJob Description Company Overview CoStar Group (NASDAQ: CSGP) is a leading global provider of commercial and residential real estate information, analytics, and online marketplaces. Included in the S&P 500 Index and the NASDAQ 100, CoStar Group is on a mission to digitize the world's real estate, empowering all people to discover properties, insights and...
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Technical Support Specialist
2 weeks ago
Makati City, National Capital Region, Philippines PHINMA EDUCATION Full time ₱1,200,000 - ₱2,400,000 per yearThe Technical Support Specialist (HubSpot) is responsible for addressing and resolving day-to-day issues, technical challenges, and system optimizations for the company's HubSpot platform. This role ensures the seamless functionality of HubSpot tools, integrations, and workflows to support marketing, sales, and customer service...
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IT Technical Support
4 weeks ago
Makati, Philippines Fireclay Corporation Full timeNational Capital Region, Philippines 5 araw nakalipas Provide first-level contact and problem resolution for all users with hardware, software, and application problems. Resolve as many user-reported problems as expertise permits using available tools and following procedures and policies for the handling of support cases. Provide timely communication on...
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Technical Customer Support Specialist
3 weeks ago
Makati, Philippines EzyCollect Pty Ltd Full timeWhy join ezyCollect In the time it takes you to read this job ad, our platform collects around $58,991.86 from businesses that struggle with late-paying customers. Since 2016, ezyCollect has been helping 1,200+ businesses reduce their overdue invoices by 43% on average. ezyCollect is an Australian‑founded B2B SaaS FinTech on a mission to eliminate late...
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Technical Specialist
4 weeks ago
Makati, Philippines Semirara Mining and Power Corporation Full timeICT Technical Specialist I The ICT Technical Specialist I is responsible for maintaining all staff PCs, laptops, printers and other hardware of their designated company/location; maintenance and administration of all PCs, laptops, printers and other hardware physical inventory and records; overall PC, laptop, printer and telephone connectivity; coordination...
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Technical Support Specialist
2 weeks ago
Makati, Philippines League One Finance and Leasing Corporation Full timeDiagnose and repair desktop, laptop, and peripheral hardware issues Install, configure, and maintain computer systems and software applications Perform structured cabling installations, including patch panel terminations and cable testing. Troubleshoot and resolve network connectivity issues (LAN/WAN). Maintain and support various printer models, including...
