IT Technical Support

1 day ago

Makati, Philippines Fireclay Corporation Full time

National Capital Region, Philippines 5 araw nakalipas Provide first-level contact and problem resolution for all users with hardware, software, and application problems. Resolve as many user-reported problems as expertise permits using available tools and following procedures and policies for the handling of support cases. Provide timely communication on issue status and resolution to customers and ensure satisfaction. Maintain a thorough understanding of Fireclay Corporation services, customer IT environments, and troubleshooting practices to effectively support clients in the ICT sector. Collaborate with team members to enhance knowledge and drive efficiency within the support process. Educational Qualifications: Minimum Bachelor's degree in Computer Science, Information Technology, or related field. Experience Level: Less than 1 year of professional experience in an IT support role. Skills and Competencies: Proficiency in Linux, Java, Python, SQL, and database operations. Knowledge of application and cloud operations, C++, C, system monitoring, IT asset management, system analysis, system administration, IT infrastructure, and information security operations. Responsibilities and Duties: Provide technical support for software and hardware issues. Maintain and monitor IT systems. Support cloud-based applications. Ensure the integrity and security of IT infrastructure. Working Conditions: Office environment with the possibility of shift work. Occasional weekend or evening hours may be required for system maintenance or upgrades. Qualities and Traits: Strong problem-solving skills, attention to detail, ability to work under pressure, effective communication skills, and a commitment to continuous learning. Seniority level Entry level Employment type Full-time Job function Information Technology IT Helpdesk Support Level 1 (Nighshift - WFH) Up to 21,000 Package Junior IT Support Engineer (Open for Fresh Graduates) IT Support Specialist/Open for SHS Grad/Paid Training/Up to 28k #J-18808-Ljbffr

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    Makati, Philippines Strategic Networks, Inc. Full time

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    Makati, Philippines Makati Development Corporation Full time

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    Makati City, National Capital Region, Philippines IT Managers Inc Full time ₱960,000 - ₱1,140,000 per year

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    MAKATI, Philippines Nityo Infotech Full time

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    1 day ago

    Makati, Philippines Nityo Infotech Full time

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    2 weeks ago

    Makati, Philippines SmartLine Human Resource Services Inc Full time

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    Makati City, National Capital Region, Philippines wmedlaw legal services Full time ₱200,000 - ₱400,000 per year

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    Makati, Philippines Digital World services Full time

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    4 days ago

    Makati City, National Capital Region, Philippines IT Managers Inc Full time ₱1,080,000 - ₱1,440,000 per year

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