Client Services Manager
2 days ago
Client Services Manager is a new position within the company and will work with the Senior Director for Operations. The primary responsibility of the Client Relationship Manager is to ensure that our client(s) are provided the ultimate service. The Client Relationship Manager will be singularly focused on the ship-to's of this one (or few) client(s) (customer class) and optimizing contracted business within this relationship. There will be an insanely high focus on servicing these clients and identifying cross-selling opportunities.Duties and Responsibilities:*Serves as the "Single Point of Contact" for the company on select national account client(s).*This will be done primarily through phone calls and e-mails.*Seek opportunities to sell as much of the contracted suite of products as appropriate for each end-user.*Assures all orders are placed and delivered within contracted parameters.*Proactively manage order cycle for each end-user. Research and resolve order flow concerns.*Deploy field personnel from the company or contracted vendors as required to ensure the product is successfully delivered, installed, and properly used, or to resolve concerns.*Analyze and develop creative ways to remove cost and create efficiencies in existing contracts.*Participate in future contract proposals by using pre-existing customer data and other relevant benchmarking information.*Work collaboratively with the Corporate Accounts team.*Assist in the development of and growth of this new role.Requirements:*Bachelor's degree Required*At least 3 to 5 year(s) of working experience in the related field is required for this position.*Previous account management, sales, or customer service required (BPO)*Remarkable customer service skills and entrepreneurial spirit.*Strong leadership and communication skills.*Ability to resolve issues promptly*Excellent MS Office and A-Plus skills.*Experience in managing large accounts.*Strong technology proficiency and excellent organizational skills.*Demonstrated ability to handle a high volume and wide variety or work within the confines of negotiated contracts.
-
Client Services Manager
2 days ago
Quezon City, Philippines Manpower Core Group Inc. Full timeClient Services Manager is a new position within the company and will work with the Senior Director for Operations. The primary responsibility of the Client Relationship Manager is to ensure that our client(s) are provided the ultimate service. The Client Relationship Manager will be singularly focused on the ship-to's of this one (or few) client(s)...
-
Client Services Manager
14 hours ago
Quezon City, Philippines Manpower Core Group Inc. Full timeClient Services Manager is a new position within the company and will work with the Senior Director for Operations. The primary responsibility of the Client Relationship Manager is to ensure that our client(s) are provided the ultimate service. The Client Relationship Manager will be singularly focused on the ship-to's of this one (or few) client(s)...
-
Client Service Associate
7 days ago
Quezon City, National Capital Region, Philippines J-K Network Services Full timeKey Responsibilities:Deliver exceptional customer service by addressing client inquiries and concerns through phone calls, ensuring a positive experience for our valued clients.How We Work:At J-K Network Services, we value collaboration and teamwork. As a Business Process Specialist, you will work closely with cross-functional teams to achieve shared goals...
-
Sr. Client Services Director
7 days ago
Quezon City, Philippines Manpower Core Group Inc. Full timeThe Client Services Director to support our team in Commonwealth Ave., Quezon City. In this role,you'll be working with the Senior Director for Operations, handling Client Relationship Management. You will ensure that our client(s) are provided with excellent customer service. As a Client Services Director you will: Serve as the "Point of Contact" for...
-
Sr. Client Services Director
7 days ago
Quezon City, Philippines Manpower Core Group Inc. Full timeThe Client Services Director to support our team in Commonwealth Ave., Quezon City. In this role,you'll be working with the Senior Director for Operations, handling Client Relationship Management. You will ensure that our client(s) are provided with excellent customer service.As a Client Services Director you will: Serve as the "Point of Contact" for our...
-
Sr. Client Services Director
5 days ago
Quezon City, Philippines Manpower Core Group Inc. Full timeThe Client Services Director to support our team in Commonwealth Ave., Quezon City. In this role,you'll be working with the Senior Director for Operations, handling Client Relationship Management. You will ensure that our client(s) are provided with excellent customer service. As a Client Services Director you will: Serve as the "Point of Contact" for...
-
Client Services Leadership Role
7 days ago
Quezon City, National Capital Region, Philippines Manpower Core Group Inc. Full timeJob DescriptionThe Sr. Client Services Director will play a crucial role in supporting our team based in Commonwealth Ave., Quezon City. This position involves working closely with the Senior Director for Operations to handle client relationship management.As a key member of our team, you will ensure that our clients receive exceptional customer service.Key...
-
Client Relationship manager
1 week ago
Quezon City, Philippines Recruiter PH Full timeJob Statement: The Client Relations Manager serves as the primary point of contact between VXI and the client’s vendor management team. He/she will work with the Directors for both Client Services and Operations, as well as each site’s management team, to ensure that client requirements are met and delivered, and all communications are cascaded to...
-
Client Relationship manager
1 week ago
Quezon City, Philippines Recruiter PH Full timeJob Statement:The Client Relations Manager serves as the primary point of contact between VXI and the client’s vendor management team. He/she will work with the Directors for both Client Services and Operations, as well as each site’s management team, to ensure that client requirements are met and delivered, and all communications are cascaded to...
-
Client Relationship manager
1 week ago
Quezon City, Philippines Recruiter PH Full timeJob Statement: The Client Relations Manager serves as the primary point of contact between VXI and the client’s vendor management team. He/she will work with the Directors for both Client Services and Operations, as well as each site’s management team, to ensure that client requirements are met and delivered, and all communications are cascaded to...
-
Client Service Specialist
5 days ago
Quezon City, National Capital Region, Philippines Caldwell Communications Full timeWe offer various accounts, including Travel, Sales, Healthcare, Financial, and Telco. At Caldwell Communications, our team of experts is dedicated to providing exceptional service to our clients.Responsibilities:Communicate with customers to resolve issues on the first call whenever possible.MATCH CUSTOMERS' NEEDS TO CLIENTS' PRODUCTS AND SERVICES BY...
-
Client Success Officer
1 week ago
Quezon City, Philippines Outsourced Quality Assured Services Full timeThe Client Success Officer is a customer and client-facing role focused on the overall onboarding experience and client Lifecyle of the Outsourced Business Partners and stakeholders. The CSO is a cross-functional position within the support and services team, collaborating with numerous internal departments including Admin, Sales, Finance and Accounts, and...
-
Client Support Associate
7 days ago
Quezon City, National Capital Region, Philippines J-K Network Services Full timeJob DescriptionAs a Customer Service Associate at J-K Network Services, you will be responsible for delivering outstanding customer experiences by addressing client inquiries and concerns. You will work closely with stakeholders to resolve issues and ensure customer satisfaction.You will be the initial point of contact for clients requiring prompt...
-
Client Relationship manager
1 week ago
Quezon City, Philippines RecruiterPH Full timeEssential Duties and Responsibilities: • Perform activities aimed at building and strengthening relationships with the Client • Represent the Company on meetings with the Client and related entities (business reviews, calibration calls, WFM meetings, system or tools outages, etc.) and ensure attendance by the required people from the Company • Serve as...
-
Client Relationship manager
1 week ago
Quezon City, Philippines RecruiterPH Full timeEssential Duties and Responsibilities:• Perform activities aimed at building and strengthening relationships with the Client• Represent the Company on meetings with the Client and related entities (business reviews, calibration calls, WFM meetings, system ortools outages, etc.) and ensure attendance by the required people from the Company• Serve as the...
-
Luxury Retail Client Services Manager
7 days ago
Makati City, National Capital Region, Philippines EPS Staffing Service Group Inc. Full timeAbout UsAt EPS Staffing Service Group Inc., we are dedicated to providing exceptional customer experiences. Our team of professionals is passionate about delivering tailored solutions that meet the unique needs of our clients.Job OverviewThe Customer Service Lead will be responsible for overseeing the client services team and ensuring the highest level of...
-
Client Care Specialist
20 hours ago
Quezon City, National Capital Region, Philippines J-K Network Services Full timeDeliver exceptional customer care and customize solutions for esteemed clients of commercial banking at J-K Network Services.">Key ResponsibilitiesYour primary duties will include:Providing outstanding customer support and customizing solutions to meet the needs of our discerning clientsComplying with banking regulations while determining and meeting the...
-
Client Relationship manager
1 week ago
Quezon City, Philippines RecruiterPH Full timeEssential Duties and Responsibilities: • Perform activities aimed at building and strengthening relationships with the Client • Represent the Company on meetings with the Client and related entities (business reviews, calibration calls, WFM meetings, system or tools outages, etc.) and ensure attendance by the required people from the Company • Serve as...
-
Client Relationship Manager
2 days ago
Makati City, National Capital Region, Philippines Primover Consultancy Services Inc. Full timeJob Summary:Primover Consultancy Services Inc. is seeking a talented Marketing Associate to join our team. The ideal candidate will have a strong background in marketing and business development, excellent communication skills, and the ability to work in a competitive environment.Key Responsibilities:- Develop and execute marketing strategies to generate new...
-
Client Success Officer
1 week ago
Eastwood, Quezon City, Philippines Outsourced Quality Assured Services Full timeThe Client Success Officer is a customer and client-facing role focused on the overall onboarding experience and client Lifecyle of the Outsourced Business Partners and stakeholders. The CSO is a cross-functional position within the support and services team, collaborating with numerous internal departments including Admin, Sales, Finance and Accounts, and...