Client Services Manager
1 week ago
Client Services Manager is a new position within the company and will work with the Senior Director for Operations. The primary responsibility of the Client Relationship Manager is to ensure that our client(s) are provided the ultimate service. The Client Relationship Manager will be singularly focused on the ship-to's of this one (or few) client(s) (customer class) and optimizing contracted business within this relationship. There will be an insanely high focus on servicing these clients and identifying cross-selling opportunities.Duties and Responsibilities:*Serves as the "Single Point of Contact" for the company on select national account client(s).*This will be done primarily through phone calls and e-mails.*Seek opportunities to sell as much of the contracted suite of products as appropriate for each end-user.*Assures all orders are placed and delivered within contracted parameters.*Proactively manage order cycle for each end-user. Research and resolve order flow concerns.*Deploy field personnel from the company or contracted vendors as required to ensure the product is successfully delivered, installed, and properly used, or to resolve concerns.*Analyze and develop creative ways to remove cost and create efficiencies in existing contracts.*Participate in future contract proposals by using pre-existing customer data and other relevant benchmarking information.*Work collaboratively with the Corporate Accounts team.*Assist in the development of and growth of this new role.Requirements:*Bachelor's degree Required*At least 3 to 5 year(s) of working experience in the related field is required for this position.*Previous account management, sales, or customer service required (BPO)*Remarkable customer service skills and entrepreneurial spirit.*Strong leadership and communication skills.*Ability to resolve issues promptly*Excellent MS Office and A-Plus skills.*Experience in managing large accounts.*Strong technology proficiency and excellent organizational skills.*Demonstrated ability to handle a high volume and wide variety or work within the confines of negotiated contracts.
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Client Service Manager
5 days ago
Quezon City, National Capital Region, Philippines BEST CAREERS AND OPPORTUNITIES Full timeAbout the RoleWe are seeking a highly skilled and experienced Administrator to join our team at Best Careers and Opportunities. This is an exciting opportunity for someone who is passionate about delivering exceptional customer service, has a strong technical background, and is able to work independently with minimal supervision.The successful candidate will...
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Senior Client Services Manager
4 days ago
Quezon City, National Capital Region, Philippines HSBC Full timeThe GPS Client Management Ops is a key component of GPS Operations, delivering a centralized operations utility for HSBC's Corporate Digital Channels. This includes supporting payments, cards, receivables, liquidity, trade, supply chain finance, custody, securities services, and money market trading solutions globally across various regions.The team caters...
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Client Services Specialist
2 days ago
Makati City, National Capital Region, Philippines Tahche Outsourcing Services Inc Full timeOur US Partner specializes in custom product design and branding. They offer services for creating personalized items, such as branded merchandise and promotional products, utilizing techniques like screen printing, embroidery, and digital printing. Their focus is on helping businesses enhance their brand identity through custom-designed products.As the...
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Client Service Specialist
6 days ago
Quezon City, National Capital Region, Philippines ULTRA BGL INCORORATED Full timeAt ULTRA BGL INCORPORATED, we value our clients and strive to provide them with the best possible service. To achieve this, we need a talented Sales Agent to join our team.As a sales agent, you will be responsible for taking orders, offering services, and providing support to our clients. This will involve working closely with our clients to understand their...
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Client Services Manager
2 days ago
Makati City, National Capital Region, Philippines Cobden & Carter International Full timeRole:As a Client Services Manager, you will be the primary point of contact for U.S.-based clients, managing their hiring needs while collaborating closely with our internal recruitment team. You will be responsible for building long-term client relationships, overseeing the hiring process, and ensuring service excellence. This role requires strong...
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Client Services Manager
2 days ago
Makati City, National Capital Region, Philippines Cobden & Carter International Full timeRole Overview:The Client Services Manager is the primary point of contact for U.S.-based clients, managing their hiring needs and collaborating closely with our internal recruitment team. This role requires strong communication skills, excellent email writing abilities, attention to detail, and comfort handling phone and Zoom calls with U.S. clients.Key...
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Client Service Operations Specialist
5 days ago
Makati City, National Capital Region, Philippines Institutional Shareholder Services Inc. Full timeJob Overview:Institutional Shareholder Services Inc. is seeking a highly organized and detail-oriented Client Service Operations Specialist to join its team in Manila. This role will play a crucial part in maintaining strong client relationships by supporting internal operations, reporting, and engagement strategy.Main Responsibilities:- Collaborate with ISS...
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Sr. Client Services Director
1 week ago
Quezon City, National Capital Region, Philippines Manpower Core Group Inc. Full timeThe Client Services Director to support our team in Commonwealth Ave., Quezon City. In this role,you'll be working with the Senior Director for Operations, handling Client Relationship Management. You will ensure that our client(s) are provided with excellent customer service.As a Client Services Director you will: Serve as the "Point of Contact" for our...
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Sr. Client Services Director
4 weeks ago
Quezon City, National Capital Region, Philippines Manpower Core Group Inc. Full timeThe Client Services Director to support our team in Commonwealth Ave., Quezon City. In this role,you'll be working with the Senior Director for Operations, handling Client Relationship Management. You will ensure that our client(s) are provided with excellent customer service.As a Client Services Director you will: Serve as the "Point of Contact" for our...
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Client Service Representative
4 days ago
Quezon City, National Capital Region, Philippines Lexie staffing business consulting Full timeAt Lexie Staffing Business Consulting, we are seeking a skilled Client Service Representative to join our team. In this role, you will be responsible for providing exceptional customer service to medical clients, utilizing your strong communication skills and knowledge of the healthcare industry.The ideal candidate will have a degree in a medical-related...
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Client Service Engineer
1 week ago
Quezon City, National Capital Region, Philippines Manpower Core Group Inc. Full timeDiscover your 100% YOU with us Position: Client Service EngineerLocation: Global One Building, Eastwood, Quezon CityWork setup & shift: Hybrid | Shifting Schedule Why join us? You'll have: Competitive Rewards: Enjoy above-market compensation, healthcare coverage on day one, plus one or more dependents, paid time-off with cash conversion, group life...
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Client Success Officer
1 week ago
Quezon City, National Capital Region, Philippines Outsourced Quality Assured Services Full timeThe Client Success Officer is a customer and client-facing role focused on the overall onboarding experience and client Lifecyle of the Outsourced Business Partners and stakeholders. The CSO is a cross-functional position within the support and services team, collaborating with numerous internal departments including Admin, Sales, Finance and Accounts, and...
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Client Relationship manager
1 week ago
Quezon City, National Capital Region, Philippines Recruiter PH Full timeJob Statement:The Client Relations Manager serves as the primary point of contact between VXI and the client's vendor management team. He/she will work with the Directors for both Client Services and Operations, as well as each site's management team, to ensure that client requirements are met and delivered, and all communications are cascaded to Operations...
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Client Relationship manager
4 weeks ago
Quezon City, National Capital Region, Philippines Recruiter PH Full timeJob Statement:The Client Relations Manager serves as the primary point of contact between VXI and the client's vendor management team. He/she will work with the Directors for both Client Services and Operations, as well as each site's management team, to ensure that client requirements are met and delivered, and all communications are cascaded to Operations...
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Client Liaison Specialist
6 days ago
Quezon City, National Capital Region, Philippines TahjNsdmm Management Services Inc Full timeJob DescriptionWe are seeking a highly skilled and experienced Residential Relations Officer to join our team at Tahj/Nsdmm Management Services Inc.This is a unique opportunity for an individual with excellent communication and interpersonal skills, who can effectively manage residential operations and build strong relationships with clients.Key...
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Internal Client Relationship Manager
5 days ago
Makati City, National Capital Region, Philippines Institutional Shareholder Services Inc. Full timeRole Summary:The Internal Client Relationship Manager role is responsible for managing client relationships, supporting internal operations, and providing actionable insights for internal teams and clients. This role will also collaborate with ISS Market Intelligence teams to enhance processes and client experiences.Main Responsibilities:- Manage client...
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Client Service and Operations Director
3 days ago
Quezon City, National Capital Region, Philippines ECLARO Full timeWe are seeking a Client Service and Operations Director to join our ECLARO team. As a key member of our operations team, you will be responsible for ensuring client satisfaction and the achievement of key performance indicators/project milestones.Main Goals:To manage daily operations of assigned teams to meet client deliverables.To make independent decisions...
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Client Service Officer
3 days ago
Quezon City, National Capital Region, Philippines Intogreat Solutions Full timeAbout UsWe are a global company with a footprint in AU, NZ, USA, UK, and the Philippines, providing offshore professional staffing solutions for small and medium-sized businesses across various industries, with a focus on Insurance, Home Loans, Financial Planning, Contact Centers, Banking, and Accounting. We seamlessly integrate offshore teams into...
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Client Relationship Manager
5 days ago
Quezon City, National Capital Region, Philippines Security Bank Corporation Full timeTake Your Career to New Heights as a Client Relationship ManagerJob Title: Client Relationship ManagerWe're seeking a highly motivated Client Relationship Manager to join our team at Security Bank Corporation. As a Client Relationship Manager, you will be responsible for building and maintaining strong relationships with our clients to increase sales...
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Client Service Officer Lead
3 days ago
Quezon City, National Capital Region, Philippines Intogreat Solutions Full timeJob SummaryAs a Client Service Officer, you will be responsible for providing exceptional customer service to clients across various industries. Your primary objective will be to ensure seamless interactions with clients, addressing their queries, and delivering tailored solutions that meet their unique needs.Key Responsibilities:• Assist clients in...