Senior Business Analyst

7 days ago

Pasay, National Capital Region, Philippines Conduent Business Services Philippines, Inc. Full time
Job Description Job Title: Mission-Critical Services Specialist

Conduent is a leading provider of mission-critical services and solutions to Fortune 100 companies and over 500 governments. As a Mission-Critical Services Specialist, you will have the opportunity to make a meaningful impact and thrive in a culture that values individuality and expertise.

Job Summary

This role requires a professional with formal education and relevant expertise in a sales, technical, or professional area. You will perform technical-based activities, contribute to and manage projects, and use deductive reasoning to solve complex problems.

Key Responsibilities
  • Facilitate working sessions between customers and IT teams to define business requirements.
  • Collect and analyze complex data from customers to identify issues impacting service delivery.
  • Develop and write detailed business functional requirements documents.
  • Conduct advanced analysis on operations reports to identify trends and make recommendations for improvement.
  • Mentor less experienced peers and perform other duties as assigned.
Requirements
  • College or university degree required.
  • Relevant expertise in a sales, technical, or professional area.
  • Strong analytical and problem-solving skills.
  • Excellent communication and interpersonal skills.
What We Offer
  • A dynamic and supportive work environment.
  • Opportunities for professional growth and development.
  • A competitive compensation and benefits package.
About Conduent

Conduent is an Equal Opportunity Employer and values diversity and inclusion in the workplace. We are committed to creating a culture that is respectful, inclusive, and supportive of all employees.

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