Business Operations Analyst II

4 months ago

Pasay, National Capital Region, Philippines Conduent Business Services Philippines, Inc. Full time

By joining our team at Conduent, you'll have the chance to work with prestigious Fortune 100 companies and hundreds of governments, making a real impact on millions of individuals who rely on our services. We offer an environment where your unique contributions are recognized and appreciated on a daily basis.


Job Track Description:

  • Formal education and relevant expertise in a professional, sales, or technical field are necessary.
  • Engages in technical activities.
  • Contributes to and oversees projects.
  • Applies deductive reasoning to solve problems and provide recommendations.
  • Collaborates with and influences key stakeholders.
  • Utilizes previous knowledge and skills to achieve outcomes.
  • Capable of working autonomously or within a team.
  • A college or university degree is a must.

General Profile

  • Requires knowledge and experience in a specific field.
  • Will develop advanced knowledge and skills.
  • Builds an understanding of the company, processes, and clients.
  • Utilizes established procedures to solve common issues.
  • Receives guidance and direction from others.

Functional Knowledge

  • Needs a broad conceptual understanding of theories, practices, and procedures.

Business Expertise

  • Utilizes knowledge of key business drivers to carry out tasks.

Impact

  • Has an impact on a team by setting a quality service and information provision example.
  • Follows standard procedures to achieve goals and meet deadlines.

Leadership

  • No formal supervisory roles.
  • Offers informal guidance to new team members.

Problem Solving

  • Applies existing procedures and technical experience to address issues.

Interpersonal Skills

  • Effectively exchanges complex information and ideas.

Responsibility Statements

  • Leads working sessions to meet operational and customer objectives.
  • Serves as the customer liaison to ensure efficient work processes.
  • Organizes data to create meaningful operational performance views.
  • Develops detailed operational dashboards to meet recommendations.
  • Compiles cost assessment data and integrates multiple project suppliers.
  • Recommends changes for policies, quality, and issue resolution.
  • Acquires comprehensive knowledge of the organization, operating processes, and regulations.
  • Performs assigned duties and adheres to all policies and standards.

Conduent is an Equal Opportunity Employer that evaluates applicants for all positions without discrimination based on various factors.

Applicants with disabilities requiring accommodation may request it by following the provided procedure. We prioritize the health and safety of our team, their families, and the community, and while vaccination is not mandatory for most positions, disclosing your vaccination status is required for employment at Conduent where legally permissible.

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