Client Relations Associate

2 days ago


Western Visayas, Philippines Property Company of Friends, Inc. Full time

The Client Relations Associate ensures a smooth and positive client experience. You will be the first point of contact for clients, handling a variety of transactions and providing exceptional face-to-face and phone support.

Duties and Responsibilities:

Assist buyers and agents with transactions (face-to-face & phone).Process various payments (down payments, amortizations, TCT costs, service fees, etc.).Guide buyers through loan and legal document signing.Prepare documentation for the Loans Origins Department.Monitor walk-in traffic and ensure timely client assistance (12-minute wait time). Compile and submit monthly CRG tracker reports.Perform additional duties as assigned.Qualifications:Bachelor's degree in a business-related field (preferred) or equivalent experience.Excellent communication and interpersonal skills to build strong client relationships.Professional and positive attitude with a pleasant demeanor.Strong organizational and time management skills.Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).Customer service experience (1-2 years preferred). Fresh graduates welcomeAmenable to work at Pavia Iloilo
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