Senior Commercial Account Executive

4 weeks ago

Manila, National Capital Region, Philippines Zendesk Full time

By clicking "Apply Now," I understand and agree that Zendesk and its affiliates will collect and process my information in accordance with Zendesk's Candidate Privacy Notice.


Job Description

Senior Commercial Account Executive

(Manila, Philippines)

Looking to work for a fast growing SaaS company?

We are seeking a high-performing Senior Commercial Account Executive to join our Manila, Philippine sales team, with a focus on key verticals of Retail, eCommerce, Financial Services, Manufacturing, Travel, High Tech and Media & Entertainment. As a key member of Zendesk's sales team, you will provide sales leadership and creative direction to our key customers. This is a chance to grow with our dynamic sales teams at Zendesk

As an Account Executive, you love hunting for new opportunities and are able to close new accounts while maintaining existing customer relationships. You have a passion for building and maintaining broad relationships, developing and managing opportunities, and leading a team of extended resources within Zendesk.

You are a creative, out of the box thinker, able to articulate Zendesk's platform vision. You can sell at the most strategic level and form a broad strategy for winning customer buy-in and be a trusted advisor. You are also fun and love being part of a team that sells together

What you'll be doing

  • Build and Lead a high-volume sales pipeline
  • Work across teams with solution consultants, channel partners, marketing teams and business development to improve territory coverage
  • Become an authority on Zendesk's products and conduct discovery calls, presentations, and demos
  • Develop and manage relationships with prospects and accounts in your territory
  • Demonstrate and sell value to key customers within the accounts during fast paced as well as sophisticated sales cycles
  • Plan and execute on customer engagement and acquisition in the assigned territory
  • Track all opportunity and customer details including use case, purchase time frames, next steps, and forecasting in Salesforce
  • Exceed activity, pipeline, and revenue goals on a quarterly basis

Who we're looking for

  • Have at least 5 years of relevant SaaS software selling experience and a Bachelors degree or its equivalent
  • Experience selling to C-Level executives
  • Proven track record of success against quota at the commercial/enterprise level
  • Demonstrate high ethics, integrity and be self-motivated
  • Exceptional verbal and written communication skills in English
  • Proficiency using , Google Suite, Clari

#LI-MN4

Zendesk software was built to bring a sense of calm to the chaotic world of customer service. Today we power billions of conversations with brands you know and love.

Zendesk believes in offering our people a fulfilling and inclusive experience. Our hybrid way of working, enables us to purposefully come together in person, at one of our many Zendesk offices around the world, to connect, collaborate and learn whilst also giving our people the flexibility to work remotely for part of the week.

Hybrid: In this role, our hybrid experience is designed at the team level to give you a rich onsite experience packed with connection, collaboration, learning, and celebration - while also giving you flexibility to work remotely for part of the week. This role must attend our local office for part of the week. The specific in-office schedule is to be determined by the hiring manager.

About Zendesk - Champions of Customer Service

Zendesk software was built to bring a sense of calm to the chaotic world of customer service. Today we power billions of conversations with brands you know and love. We advocate for digital first customer experiences—and we stick with it in our workplace. Over 5,000 employees worldwide have the flexibility to choose where they work. The fact is, we know great work happens anywhere. Whether you're collaborating from your home office, a Zendesk workspace, or the kitchen table, you're part of one team at Zendesk.

Zendesk is an equal opportunity employer, and we're proud of our ongoing efforts to foster global diversity, equity, & inclusion in the workplace. Individuals seeking employment and employees at Zendesk are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status, or any other characteristic protected by applicable law. We are an AA/EEO/Veterans/Disabled employer. If you are based in the United States and would like more information about your EEO rights under the law, please click here.

Zendesk endeavors to make reasonable accommodations for applicants with disabilities and disabled veterans pursuant to applicable federal and state law. If you are an individual with a disability and require a reasonable accommodation to submit this application, complete any pre-employment testing, or otherwise participate in the employee selection process, please send an e-mail to with your specific accommodation request.

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