Senior Analyst, Commercial Services

2 weeks ago

Manila, National Capital Region, Philippines Johnson & Johnson Full time

The Johnson & Johnson MedTech Companies have been working to make surgery better for more than a century. With substantial breadth and depth in surgical technologies, orthopedic and interventional solutions, we aspire to improve and enhance medical care for people worldwide. Together, we are working to shape the future of health through differentiated products and services.

Contracting is responsible for the development and execution of contract strategy and execution for customers within JJMT Commercial Excellence. Contracting includes the development and delivery of Contracting Strategies (contracting options, etc.), Deal Desk (single point of contact, rapid response hub for developing pricing strategies & document hand-off), Customer Analytics (preparation of customer-ready analytics and materials for the field to support customer updates and negotiations), Contract Management (Contract execution, loading, and tracking compliance), and CPC governance (rules and processes for approving deal exceptions). The Contracting group works in close collaboration with the field to put together the most appropriate offering (products, pricing, solutions, and T&Cs) for the customer while supporting the JJMT business strategies.

The Audit Analyst will work with Contracting Analysts, Contract Management Leadership, Price Resolution, and other business partners to analyze drafted and executed contracts and correlating data to identify any discrepancies/inaccuracies daily. The Audit Analyst will take ownership and manage reviewing assigned contracts for accuracy and adherence to all Health Care Compliance (HCC) regulations and Contract Management SOPs while driving best practices & consistency across Contract Management. The Audit Analyst acts as an agent of change while connecting with the CM to challenge & drive resolution through compliance results.

Responsibilities

  • Produce and management of system reports used in the Self Monitoring & Auditing Process (SMAP).
  • Build rapport and partner with Contracting, Global Services, and other business partners to research contract discrepancies.
  • Develop/manage metrics for Senior Management oversight.
  • Escalate as appropriate and ensure adherence to processes in place to handle exceptions.
  • Support overflow work for all Pricing Resolution Team members.
  • Support SOX compliance processes as needed.
  • Assist with coordination of annual update of Contract Management SOPs and WIs
  • Ad hoc support for Analysts and Management, including preparing reports, work instruction draft/test
  • Identifying and implementing process and system improvements
  • Other project related work as needed
Qualifications

Business Knowledge:

  • Business Processes, Policies and Strategic Objectives
  • Strategic Thinking
  • Fact-based and analytical
  • Drive to understand the JJMD products and offerings, strategies and business objectives is required.
  • Ability to drive adherence to protocols and business rules is required

Communications:

  • Ability to work well in a cross-functional environment and build support across a complex set of stakeholders.
    • Ability to form strong, trust-based relationships with all business partners.
    • Drive to understand the JJMD products and offerings, strategies, and business objectives.
    • Ability to influence and align complex groups of stakeholders towards overall business objectives.
    • Strong organizational skills, time management skills and ability to self-manage in a complex / time sensitive environment is required.

Continuous Learning:

  • Feedback and Self-Awareness
  • Contracting strategies

Mentors and Coaches Others:

  • Depth in a coaching / development in new ways of working in a team environment

Partnering:

  • Collaborative with other stakeholders
  • Strong, fact-based influencing and negotiation skills
  • Strong conflict management skills

Problem Solving/Decision Making:

  • Ability to disaggregate a problem in components and root causes.
  • Sound judgment and strong pattern recognition
  • Solutions-oriented with a bias towards action
  • Ability to drive adherence to protocols and business rules

Proficiencies:

  • Advanced skills in MS Excel including pivot tables, v-lookups and standard functions are preferred.
  • Proficiency in Model N/ICS Contract system is preferred.
  • Experience working with multiple levels of leadership and both internal and external business partners.
  • Experience in SalesForce preferred.
  • Comfort working onsite and remotely with multiple lines of business

Johnson & Johnson Family of Companies are equal opportunity employers, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristic protected by law.


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