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Business Development Officer
2 months ago
Summary:
The Business Development Officer (RPO and Direct Placements) is responsible for driving new business opportunities and expanding the company's Recruitment Process Outsourcing (RPO) and Direct Placement services. This role involves managing client relationships, identifying new prospects, and overseeing the recruitment activities of recruiters. The Business Development Officer will work closely with clients to understand their recruitment needs and ensure the effective delivery of RPO solutions and Direct Placement services.
Business Development:
Identify and pursue new business opportunities for RPO services through various channels, including networking, cold calling, and market research.Develop and implement strategies to attract new clients and grow existing accounts.Prepare and present proposals, negotiate contracts, and close deals with potential clients.Client Relationship Management:Build and maintain strong relationships with clients, understanding their recruitment needs and providing tailored solutions.Ensure high levels of client satisfaction through effective communication and service delivery.Conduct regular client meetings to review performance and address any issues.Team Management:Oversee the recruitment activities of recruiters, ensuring alignment with client requirements and company standards.Provide guidance and support to recruiters to enhance their performance and productivity.Monitor and manage the performance of the recruitment team to meet client expectations and KPIs.Market Analysis:Stay informed about industry trends, market conditions, and competitor activities to identify opportunities and threats.Conduct market research to understand client needs and develop effective strategies for business growth.Reporting and Analytics:Track and analyze key performance metrics related to business development and recruitment activities.Prepare reports and presentations for senior management on business development progress, client feedback, and team performance.Qualifications:Bachelor's degree in business, Marketing, Human Resources, or a related field.3-5 years of experience in business development, sales, or recruitment, with a focus on RPO services preferred.Proven track record of successful client acquisition and relationship management.Strong sales and negotiation skills.Excellent communication and interpersonal skills.Proficiency in CRM software and other business development tools.Strategic thinker with the ability to develop and implement effective business strategies.Strong leadership and team management skills.Proactive and results-oriented with a focus on client satisfaction.Commitment to professionalism, integrity, and client-centricity.Ability to work collaboratively within a team and drive individual and team success.Alignment with the company's values of innovation, dedication, and excellence in service delivery.