business development assistant
1 month ago
Administrative support role for a franchise business, requiring attention to detail, strong communication skills, and ability to multitask.
Provides administrative support to ensure efficient operation in the office, handling tasks for the Franchise and business development department, including franchise inquiries and pre-opening activities.
- Exhibits polite and professional communication via phone, e-mail, and mail; Provides information by answering questions and requests.
- Supports team by performing tasks related to organization and strong communication.
- Prints, distributes and files Franchise Agreements.
- Documents Franchise opening, relocation, renewal and termination.
- Acts as a liaison between Franchise Partners, Franchise Officers and Head Office personnel for concerns including but not limited to franchise operations, customer feedback and complaints.
- Acts as a coordinator between U-Franchise and Franchise Department.
- In charge of internal franchise applications (direct franchise inquiries).
- Performs other tasks that may be assigned by the immediate superior or management.
Key competencies:
- Attentive to details
- Maturity, integrity and willingness to learn
- Solid organization and multi-tasking abilities
- Good communication and interpersonal skills
- Familiarity with office processes, including filing, and form sorting
Qualifications:
- Bachelor's/College Degree, Business Studies/ Administration/Management or BSHRM
- At least 2 years related experience in administrative and customer service related job
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