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Operations Associate

2 months ago


Manila, National Capital Region, Philippines Emapta Full time

Shape Global Insights: Your Operations Expertise Can Make Waves

Step into a role where your impact spans the globe and leaves a lasting legacy. As an Operations Associate in the market research industry, you'll manage and optimize the survey process, ensuring top-notch outcomes while supporting our client's analytics teams with accurate data. This position offers the unique chance to contribute to projects that transcend geographical borders, making your mark on a global stage. You'll be responsible for receiving questionnaires, converting them into functional surveys, and meticulously reviewing and refining content to ensure accuracy and quality. Join us and experience the thrill of shaping international research while leaving an enduring legacy in the field.

Survey Your Future: Explore a Career with Impact

Employment Type: Full-time

Schedule: Night Shift, Mon - Fri 10:00 PM to 07:00 AM

Work Arrangement: Permanent WFH

Perks: Day 1 HMO, Above-market salary, Global exposure

Survey Says: Key Duties for Market Research Excellence

Receive and convert questionnaires into functional surveys, including thorough review and refinement of content.Review surveys meticulously to ensure they are well-constructed and error-free before deployment.Publish surveys for participant engagement, coordinate with panel companies to distribute survey links, collaborate to reach diverse participant groups, monitor responses to ensure data integrity, and manage participant quality throughout the process.Close surveys upon data collection completion, prepare data for transfer to analytics teams, and perform administrative tasks related to surveys, such as researching relevant information and supporting survey-related activities.The Data-Driven Dossier: What You Need to Succeed

Industry Background:

Demonstrated experience in market research.Proficiency in programming and managing surveys.Strong technical skills and a coding mindset.Experience collaborating with panel providers.Exceptional attention to detail.Proven ability to efficiently manage workload and meet deadlines.Familiarity with survey programming tools and software. Required Qualifications: Survey Platforms: Proficiency in Forsta Surveys, Qualtrics, SurveyMonkey, and Google Forms.Survey Programming Tools: Experience with survey scripting languages (e.g., JavaScript for custom survey logic).Quality Management Tools: Experience with custom-built or third-party tools for quality control and monitoring. Preferred Experience: Experience with Forsta Surveys is preferred but not required.Perks That Measure Up: Enjoy Global Impact and MoreDay 1 HMO coverageCompetitive PackagePermanent WFH arrangementPrime office location (Makati)Unlimited opportunities for employee referral incentives across the organizationStandard government and Emapta benefitsTotal of 20 annual leaves to be used on your own discretionFun engagement activities for employeesMentorship and exposure to global leaders and teamsUpskilling through Emapta AcademyCareer growth opportunitiesDiverse and supportive work environmentTransforming Insights into Innovation: Meet the Data-Driven Trailblazers

Our client, Mindsight, is a leading consumer and brand research firm dedicated to helping innovative brands excel. They leverage the science of data with a passion for collaborative problem-solving. Their approach ensures clients receive all the necessary data points and the expertise to connect them effectively. They believe that growing businesses through insights doesn't need to be slow or costly. That's why they've developed a comprehensive market research solution designed to significantly reduce the cost and time associated with traditional research—often by half or more.

Who are we?

Discover a world of possibilities at Emapta, where your career takes flight in stability and growth. Join a team that thrives on camaraderie, supporting each other to achieve excellence together. Experience the satisfaction of being recognized for your contributions with competitive compensation packages that reflect your skills and commitment. Immerse yourself in a positive work culture that encourages collaboration, innovation, and personal development. We provide you with the platform for your success, empowering you to reach new heights in a supportive and inclusive environment.

With a wide roster of international clients from various industries and a proven track record of success, Emapta offers a stable foundation for your career. Team up with like-minded professionals who are passionate about making a meaningful impact through premium global opportunities at your fingertips. Apply now and create a better future with us.

#EmaptaExperience