Technical Support Representative
2 weeks ago
Installs, configures, customizes, troubleshoots, upgrades, integrates, and maintains software workstations, applications, printers, wireless devices, hand-held devices, network configuration, and firewalls for end-users.
Key Responsibilities:
- Escalates unresolved queries to the next level of support team.
- Tracks, routes, and redirects problems to correct resources.
- Provides excellent customer service and exceeds customer expectations.
- Utilizes strong client-facing and communication skills.
- Develops advanced troubleshooting and multi-tasking skills.
- Handles user inquiries via calls, chats, and email.
- Typing speed of 40 WPM with 98% accuracy.
- Knowledge of operating systems, hardware, networking, and Outlook.
- Strong analytical and problem-solving skills.
- Interpersonal and customer care skills.
- Flexible in working 24/7 environment.
Requirements:
- Associate's degree preferred.
- 2-4 years of experience in the information technology field preferred.
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Sales Representative
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Virtual Technical Support Specialist
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Customer Service Representative in Manila
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IT Support Specialist
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Technical Support Specialist
2 days ago
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Manila, National Capital Region, Philippines Industrial Support Full timeQualificationsWe are seeking a highly motivated and experienced Customer Service Representative to join our team at Industrial Support in Clark Pampanga. The ideal candidate will have a strong background in customer service and be able to work effectively in a fast-paced call center environment.Must have at least completed 2nd year in collegeMust have at...
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Manila, National Capital Region, Philippines Industrial Support Full timeKey Qualifications:• Must have at least completed 2nd year in college• Must have at least 6 months to 1 year of Call Center ExperienceWhy Industrial Support:We are looking for a skilled and dedicated individual to join our team as a Customer Service Representative in Clark Pampanga. As a Call Center Agent, you will be responsible for providing...
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Customer Service Representative
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Helpdesk Support
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Technical Support Specialist
3 weeks ago
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Technical Support Professional
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Technical Support Specialist
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Technical Support Professional
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Manila, National Capital Region, Philippines Addmore Outsourcing Inc. Full timeWe are seeking a dedicated and skilled Help Desk Specialist to enhance our support team. The successful candidate will be responsible for delivering top-notch technical assistance to customers via various communication channels, resolving hardware, software, and network issues in a timely and efficient manner.Key Responsibilities:Provide exceptional...
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Manila, National Capital Region, Philippines OAMPI Inc. Full timeEmail Support Representative for a financial management firm in Makati, PHEmail Support Representatives assist customers via email, answering their questions and helping them to quickly resolve issues. They aim to improve the quality of customer interactions, work as a team to hit client targets, and perform other tasks as required by the client.At least 2...
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Technical Support Analyst
1 month ago
Manila, National Capital Region, Philippines IQVIA SOLUTIONS OPERATIONS CENTER PHILIPPINES, INC. Full timeJob Summary: Technical Support Specialist required to provide assistance with technical issues and problems, utilizing strong problem-solving skills and technical knowledge. Job Description: Identify and diagnose technical issues and problems, categorize and record reported queries and provide solutions. Support problem identification, advise...
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Technical Support Specialist
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Manila, National Capital Region, Philippines JK Network Services Full timeJob Title: Technical Support SpecialistJob Summary: We are seeking a highly skilled Technical Support Specialist to join our team at JK Network Services. The successful candidate will be responsible for providing technical support to our clients, ensuring that their IT systems are running smoothly and efficiently.Key Responsibilities:Provide technical...
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Technical Support Specialist
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Manila, National Capital Region, Philippines Elevate Calls Inc Full timeJob Title: Technical Support SpecialistCompany: Elevate Calls Inc.Job Type: Full-Time / Part-TimeElevate Calls Inc. is seeking a skilled and customer-oriented Technical Support Specialist to provide exceptional support to our customers, ensuring the seamless operation and troubleshooting of their smart alarm security systems.Key Responsibilities:Provide...