Client Success Manager

3 weeks ago


Manila, National Capital Region, Philippines ConnectOS Full time

Schedule: Monday – Friday (09:00 PM - 06:00 AM PHT)

What are we looking for?

Skills Required:

At least 2 years of experience in account management preferably for US/UK clientsDemonstrable ability to communicate, present and influence key stakeholders at all levels of an organization, including executive and C-level.Solid experience with CRM software (e.g. Datto PSA, Salesforce, Zoho CRM) and MS Office (particularly MS Excel).Experience delivering client-focused solutions to customer needs.Proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail.Excellent listening, negotiation and presentation abilities.Strong verbal and written communication skills.BA/BS degree in Business Administration, Sales or relevant field. What will you do?Build and maintain strong, long-lasting client relationships.Develop trusted advisor relationships with key accounts, customer stakeholders and executive sponsor.Ensure the timely and successful delivery of our solutions according to customer needs and objectives.Clearly communicate the progress of the requirements to the clients and other stakeholders.Develop new business with existing clients and/or identify areas where our solutions can be of used to the clients.Track progress of each clients.Prepare reports on account status.Assist with challenging client requests or issue escalations as needed. Join the awesome team and enjoy these benefits & perks:Home-basedMedical, Dental Coverage and Life insurance from day 1 of employmentPaid Vacation and Sick Leave (with Quarterly Sick Leave Conversion)Competitive salary package and annual appraisalFinancial Assistance ProgramMandatory Government Benefits and 13th Month PayComplimentary Sleeping Quarters, Coffee at no costComplimentary Office Fitness and Wellness Facilities at no costRegular Company Events, Work Life Balance, and Career growth opportunitiesAccessible location at the heart of Metro Manila --- the Mega Tower, EDSA JOIN CONNECTOS NOW

ConnectOS is certified as a Great Place to Work and is a top-rated Philippines employer of choice.

ConnectOS is a top-rated employer of choice, independently validated by the market. From hiring one person to building a large team, we connect companies around the world with ready-now talent across a range of industries, functions and more than 80 job categories.

#ConnectOS #ConnectOSCareers #TeamConnectOS

Equal Employment Statement

Employment decisions at ConnectOS will be conducted without consideration of factors such as age', race, color, religion, gender, disability status, sexual orientation, gender identity or expression, genetic information, and marital status. ConnectOS ensures the full confidentiality of the data it processes.



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