Client Success Manager

2 weeks ago


Manila, National Capital Region, Philippines Brunt Work Full time

We are currently seeking a dedicated Client Success Manager who possesses a robust background in Human Resources, actively pursuing opportunities for outsourcing growth with international clients. The ideal candidate should excel in communication, possess keen attention to detail, and have experience in managing clients within the recruitment, staffing organization or BPO industry.

Job Highlights

  • Full-time
  • Monday to Friday, 8 hours a day
  • Work schedule

■Dayshift: 6:30 AM - 3:30 PM PHT

■Nightshift: 10:00 PM to 7:00 AM PHT

Role and Responsibilities

  • Establish and maintain strong relationships with clients who have hired outsourced staff.
  • Act as a trusted advisor to clients, understanding their concerns and providing appropriate guidance.
  • Retain clients by ensuring their satisfaction and addressing any issues or challenges promptly and effectively.
  • Identify growth opportunities within client accounts to expand the business.
  • Work closely with the Recruitment Team to meet clients' additional staff or backfill requirements.
  • Work with the Staff Services Team to ensure satisfactory performance of outsourced staff.

    Qualifier

Aptitude Tests: Click on the link to access the tests:

  • *
  • Please note that passing the online test is a critical step in our hiring process, and we encourage you to take it seriously

Work-from-Home Requirements

  • at least 25 mbps of postpaid internet (for two-member household)
  • your own computer with admin access
  • at least an i3 processor or equivalent with 8 GB RAM
  • Noise-canceling headset
  • HD webcam

Independent Contractor Perks

  • Permanent work-from-home
  • Immediate hiring
  • Steady freelance job

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