Workforce Management
3 weeks ago
Job Title:
Workforce Management -Luzon - Dev - 2023Job Description
Location:
PHL Quezon City - Tera Tower 1st FloorLanguage Requirements:
Time Type:
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Workforce Management
3 weeks ago
Angeles City, Central Luzon, Philippines Concentrix Full timeJob Title:Workforce Management -Luzon - Tonichi - 2023Job DescriptionLocation:PHL Quezon City - Tera Tower 1st FloorLanguage Requirements:Time Type: If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents
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manager, workforce
2 weeks ago
Cebu City, Central Visayas, Philippines Qualfon Full timeJob SummaryMain objectives and functions:1. Real- Time operational status / performance for all Qualfon Sites.○ Reviews client's half –hour staffing report○ Ensures optimal staffing is in place to meet the client service level agreements on real-time.○ Conducts and monitors staffing with all the centers randomly.2. Agent Schedules for the Group...
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Workforce Management
4 weeks ago
Angeles City, Philippines Concentrix Full timeJob Title:Workforce Management -Luzon - Tonichi - 2023Job DescriptionLocation:PHL Quezon City - Tera Tower 1st FloorLanguage Requirements:Time Type:2023-11-30If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents
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Sr. Workforce Manager
3 weeks ago
Quezon City, Philippines AFNI Philippines Inc. Full timeSr. Workforce ManagerSenior Resource ManagerPosition Purpose:The Senior Resource Manager is responsible for the planning and coordination of all production work as it pertains to reporting, service levels, production to pay and agent occupancies.The incumbent is responsible for lowering cost to the centers and increasing efficiencies to generate revenue....
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Sr. Workforce Manager
3 weeks ago
Quezon City, Philippines AFNI Philippines Inc. Full timeSr. Workforce ManagerSenior Resource ManagerPosition Purpose:The Senior Resource Manager is responsible for the planning and coordination of all production work as it pertains to reporting, service levels, production to pay and agent occupancies.The incumbent is responsible for lowering cost to the centers and increasing efficiencies to generate revenue....
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Workforce Planning Officer
4 weeks ago
Makati City, Philippines HSH Management Services Full timeWe are looking for a passionate individual who will be responsible for handling the Hotel's workforce planning. Key Accountabilities: Control and manage the Labor Management software provided to the company’s Leadership, allowing a clear review and reporting of all rotas, holidays, absences, sickness, overtime and actual hours worked vs. approved...
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Senior Workforce Manager
3 weeks ago
Davao City, Philippines OP360 (OfficePartners360) Full timeCompany DescriptionOP360, founded in 2006, is a global workforce solutions provider for medium-sized and large Fortune 500 companies. They provide 24/7/365 omnichannel experience services and solutions in various areas including call center customer service, technology support, and back-office services. Their core values are to act with integrity and commit...
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Workforce Analyst
2 weeks ago
Makati City, Philippines Alorica Full timeJOB DESCRIPTIONSummaryResponsible for the development and maintenance of a comprehensive forecasting and scheduling model by using Workforce Management tools to analyze trends, prepare forecasts (Volume, AHT, and Shrinkage), create staffing requirements, and generate work schedules for contact centers.Essential Duties & ResponsibilitiesDetermine annual,...
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Senior Workforce Analyst
4 weeks ago
Quezon City, Philippines Sourcefit Full timePosition SummaryAs a Senior Workforce Analyst, you will be responsible for analyzing, forecasting, and planning workforce needs to ensure optimal staffing levels and operational efficiency. You will collaborate with various departments to gather data, monitor performance metrics, and implement strategies to achieve service-level goals.Job DetailsHybrid Work...
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Senior Workforce Analyst
3 weeks ago
Quezon City, Philippines Sourcefit Full timePosition SummaryAs a Senior Workforce Analyst, you will be responsible for analyzing, forecasting, and planning workforce needs to ensure optimal staffing levels and operational efficiency. You will collaborate with various departments to gather data, monitor performance metrics, and implement strategies to achieve service-level goals.Job DetailsHybrid Work...
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Workforce Services Associate Manager
3 weeks ago
Mandaluyong City, Philippines RecruiterPH Full timeJOB DESCRIPTION Responsibilities: • The Workforce Associate Manager is responsible for driving corporate initiatives, delivery of metrics and optimal performance of the group through continuous interaction with stakeholders with the intent of achieving contractual objectives and corporate goals. • On boarding of new accounts in Location/Delivery...
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Workforce Services Associate Manager
3 weeks ago
Mandaluyong City, Philippines Recruiter PH Full timeJOB DESCRIPTION Responsibilities: • The Workforce Associate Manager is responsible for driving corporate initiatives, delivery of metrics and optimal performance of the group through continuous interaction with stakeholders with the intent of achieving contractual objectives and corporate goals. • On boarding of new accounts in Location/Delivery...
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Workforce Services Associate Manager
3 weeks ago
Mandaluyong City, Philippines Recruiter PH Full timeJOB DESCRIPTION Responsibilities: • The Workforce Associate Manager is responsible for driving corporate initiatives, delivery of metrics and optimal performance of the group through continuous interaction with stakeholders with the intent of achieving contractual objectives and corporate goals. • On boarding of new accounts in Location/Delivery...
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Workforce Services Associate Manager
3 weeks ago
Mandaluyong City, Philippines RecruiterPH Full timeJOB DESCRIPTION Responsibilities: • The Workforce Associate Manager is responsible for driving corporate initiatives, delivery of metrics and optimal performance of the group through continuous interaction with stakeholders with the intent of achieving contractual objectives and corporate goals. • On boarding of new accounts in Location/Delivery...
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2024 Workforce Management GVPCW
2 weeks ago
Pasig City, Philippines Concentrix Full timeJob Title:2024 Workforce Management GVPCWJob DescriptionLocation:PHL Quezon City - Tera Tower 1st FloorLanguage Requirements:Time Type:If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents
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Workforce Manager
2 weeks ago
Legazpi City, Philippines TASQ STAFFING SOLUTION INC. Full timeQualification: Five to seven years of process transformation experience in operations or WFM experience with WFM applications; Five or more years of program management experience Strong verbal and written communication skills; be able to communicate in a clear, constructive, and professional manner Strong analytical skills; be able to interpret data,...
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Workforce Manager
2 weeks ago
Legazpi City, Philippines TASQ STAFFING SOLUTION INC. Full timeQualification: Five to seven years of process transformation experience in operations or WFM experience with WFM applications; Five or more years of program management experience Strong verbal and written communication skills; be able to communicate in a clear, constructive, and professional manner Strong analytical skills; be able to interpret data,...
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Workforce Manager
2 weeks ago
Legazpi City, Philippines TASQ STAFFING SOLUTION INC. Full timeQualification: Five to seven years of process transformation experience in operations or WFM experience with WFM applications; Five or more years of program management experience Strong verbal and written communication skills; be able to communicate in a clear, constructive, and professional manner Strong analytical skills; be able to interpret data,...
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WFM Real Time Analyst
3 weeks ago
Angeles, Philippines Universal Access and System Solution Inc. Full timeJob Overview:WFM Real Time Analyst interpret, analyze, rate, and make recommendations to improve the workforce in order to reduce overheads and increase customer satisfaction and experience. They are responsible for preparing and managing staffing and scheduling to ensure that a sufficient amount of staff is available to perform all required tasks. They...
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WFM Real Time Analyst
3 weeks ago
Angeles, Philippines Universal Access and System Solution Inc. Full timeJob Overview: WFM Real Time Analyst interpret, analyze, rate, and make recommendations to improve the workforce in order to reduce overheads and increase customer satisfaction and experience. They are responsible for preparing and managing staffing and scheduling to ensure that a sufficient amount of staff is available to perform all required tasks. They...
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WFM Real Time Analyst
3 weeks ago
Angeles, Philippines Universal Access and System Solution Inc. Full timeJob Overview: WFM Real Time Analyst interpret, analyze, rate, and make recommendations to improve the workforce in order to reduce overheads and increase customer satisfaction and experience. They are responsible for preparing and managing staffing and scheduling to ensure that a sufficient amount of staff is available to perform all required tasks. They...
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Workforce Management Analyst
2 weeks ago
Quezon City, Philippines WNS Careers - Philippines Full timeSkills and Qualifications:High School Graduate, Associate's Degree or equivalent education/experience is considered an asset.Demonstrate sound work ethicMust have advanced level Microsoft Excel skills â Including advanced formulas, also Word and EmailVBA macros is a plus but not requiredExperience with IEX, CMS, Avaya, SalesforceAbility to create reports in...