Workforce Services Associate Manager

Workforce Services Associate Manager Manila | Mandaluyong | Taguig | Quezon City JOB DESCRIPTION Responsibilities: The Workforce Associate Manager is responsible for driving corporate initiatives, delivery of metrics and optimal performance of the group through continuous interaction with stakeholders with the intent of achieving contractual objectives and...

Workforce Services Associate ManagerManila | Mandaluyong | Taguig | Quezon City JOB DESCRIPTIONResponsibilities:The Workforce Associate Manager is responsible for driving corporate initiatives, delivery of metrics and optimal performance of the group through continuous interaction with stakeholders with the intent of achieving contractual objectives and...

Workforce Services Associate Manager Manila | Mandaluyong | Taguig | Quezon City JOB DESCRIPTION Responsibilities: The Workforce Associate Manager is responsible for driving corporate initiatives, delivery of metrics and optimal performance of the group through continuous interaction with stakeholders with the intent of achieving contractual objectives and...

JOB DESCRIPTION Responsibilities: • The Workforce Associate Manager is responsible for driving corporate initiatives, delivery of metrics and optimal performance of the group through continuous interaction with stakeholders with the intent of achieving contractual objectives and corporate goals. • On boarding of new accounts in Location/Delivery...

JOB DESCRIPTION Responsibilities: • The Workforce Associate Manager is responsible for driving corporate initiatives, delivery of metrics and optimal performance of the group through continuous interaction with stakeholders with the intent of achieving contractual objectives and corporate goals. • On boarding of new accounts in Location/Delivery...

JOB DESCRIPTION Responsibilities: • The Workforce Associate Manager is responsible for driving corporate initiatives, delivery of metrics and optimal performance of the group through continuous interaction with stakeholders with the intent of achieving contractual objectives and corporate goals. • On boarding of new accounts in Location/Delivery...

JOB DESCRIPTIONResponsibilities:• The Workforce Associate Manager is responsible for driving corporate initiatives, delivery of metrics and optimal performance of the group through continuous interaction with stakeholders with the intent of achieving contractual objectives and corporate goals.• On boarding of new accounts in Location/Delivery Assurance...

JOB DESCRIPTIONResponsibilities:• The Workforce Associate Manager is responsible for driving corporate initiatives, delivery of metrics and optimal performance of the group through continuous interaction with stakeholders with the intent of achieving contractual objectives and corporate goals.• On boarding of new accounts in Location/Delivery Assurance...

Position: Field HR Senior Analyst to Associate Manager Location: Mandaluyong City, Metro Manila Job Description: As a Field HR Senior Analyst to Associate Manager, you will play a pivotal role in developing and executing HR strategies, programs, and services throughout the employee lifecycle. Your focus will be on attracting, developing, and retaining a...

Position: Field HR Senior Analyst to Associate Manager Location: Mandaluyong City, Metro Manila Job Description: As a Field HR Senior Analyst to Associate Manager, you will play a pivotal role in developing and executing HR strategies, programs, and services throughout the employee lifecycle. Your focus will be on attracting, developing, and retaining a...

Company DescriptionOP360, founded in 2006, is a global workforce solutions provider for medium-sized and large Fortune 500 companies. They provide 24/7/365 omnichannel experience services and solutions in various areas including call center customer service, technology support, and back-office services. Their core values are to act with integrity and commit...

Sr. Workforce ManagerSenior Resource ManagerPosition Purpose:The Senior Resource Manager is responsible for the planning and coordination of all production work as it pertains to reporting, service levels, production to pay and agent occupancies.The incumbent is responsible for lowering cost to the centers and increasing efficiencies to generate revenue....

Sr. Workforce ManagerSenior Resource ManagerPosition Purpose:The Senior Resource Manager is responsible for the planning and coordination of all production work as it pertains to reporting, service levels, production to pay and agent occupancies.The incumbent is responsible for lowering cost to the centers and increasing efficiencies to generate revenue....

Job SummaryMain objectives and functions:1. Real- Time operational status / performance for all Qualfon Sites.○ Reviews client's half –hour staffing report○ Ensures optimal staffing is in place to meet the client service level agreements on real-time.○ Conducts and monitors staffing with all the centers randomly.2. Agent Schedules for the Group...

Job Title:Workforce Management -Luzon - Dev - 2023Job DescriptionLocation:PHL Quezon City - Tera Tower 1st FloorLanguage Requirements:Time Type: :00

Job Title:Workforce Management -Luzon - Tonichi - 2023Job DescriptionLocation:PHL Quezon City - Tera Tower 1st FloorLanguage Requirements:Time Type: If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents

Position SummaryAs a Senior Workforce Analyst, you will be responsible for analyzing, forecasting, and planning workforce needs to ensure optimal staffing levels and operational efficiency. You will collaborate with various departments to gather data, monitor performance metrics, and implement strategies to achieve service-level goals.Job DetailsHybrid Work...

Core Responsibilities:- Managing the delivery team of the process not limiting to RTAs but may also include Scheduling & Planning- Managing/designing KRA’s for the team to align with the overall process requirement- Directly responsible for maintaining stakeholder relationships (internal & external)- Manage Service Level & Abandon, Shrinkages, Schedule &...

Position SummaryAs a Senior Workforce Analyst, you will be responsible for analyzing, forecasting, and planning workforce needs to ensure optimal staffing levels and operational efficiency. You will collaborate with various departments to gather data, monitor performance metrics, and implement strategies to achieve service-level goals.Job DetailsHybrid Work...

JOB DESCRIPTIONSummaryResponsible for the development and maintenance of a comprehensive forecasting and scheduling model by using Workforce Management tools to analyze trends, prepare forecasts (Volume, AHT, and Shrinkage), create staffing requirements, and generate work schedules for contact centers.Essential Duties & ResponsibilitiesDetermine annual,...