RN Trainer for BPO

1 week ago


Manila, National Capital Region, Philippines Carelon Global Solutions Full time
Job Summary: Performance-based learning facilitator required for global training events. Key responsibilities include delivering virtual and in-person training, measuring learner satisfaction, and exercising classroom management.

Key Responsibilities:
• Facilitate performance-based learning events for associates, managers, sales, clinical, technical, and operations training.
• Deliver synchronous and asynchronous learning events using varied media in virtual and global environments.
• Employ rapid course development methodologies to meet client needs.
• Manage classroom environments, including learner performance and escalating issues to leadership when necessary.
• Measure and track learner and client satisfaction.
• Develop and maintain knowledge of learning and cultural differences both domestically and globally.

Requirements:
• Bachelor's degree in related field, or equivalent experience.
• 3-5 years of training experience, including clinical or sales experience and certification/license in relevant field.
• Ability to travel up to 25% domestically and/or internationally.
• Strong knowledge of Healthcare BPO and Microsoft Office Suite.
• Experience in training and facilitation, with expertise in presentation and instructional design.

Company Overview:
We are a global leader in healthcare training and development, dedicated to delivering high-quality learning experiences that drive business results. Our team is passionate about creating engaging and effective training programs that meet the needs of our clients and their learners.

About the Role:
This is an exciting opportunity to join our team as a performance-based learning facilitator. As a key member of our global training team, you will be responsible for delivering training events and developing learning materials that meet the needs of our clients and their learners. You will work closely with our team to design and deliver training programs that are engaging, effective, and meet the business objectives of our clients. If you are a motivated and experienced training professional with a passion for creating engaging learning experiences, we encourage you to apply.
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