Clinical Trainer

3 hours ago


Manila, National Capital Region, Philippines Access Healthcare Services Manila, Inc. Full time

Seeking a Clinical Trainer to deliver training programs within Access Healthcare's Utilization Management account, enhancing team skills and knowledge in Utilization Management, Clinical Denials, and Appeals.

The ideal candidate will possess a strong background in Utilization Management, Clinical Denials, and Appeals, with a focus on high-quality service delivery. Key responsibilities include:

  • Developing comprehensive training materials and programs related to Utilization Management, Clinical Denials, and Appeals.
  • Evaluating training needs of team members and tailoring programs accordingly.
  • Monitoring and assessing performance of clinical staff post-training, providing feedback and support as needed.
  • Staying current with industry trends, regulations, and best practices to ensure training content is relevant and compliant.
  • Collaborating with management to identify areas for improvement in clinical operations and training processes.
  • Serving as a subject matter expert for clinical queries related to Utilization Management and Denials/Appeals.
  • Supporting the onboarding process for new clinical staff, ensuring they receive comprehensive training and orientation.
  • Preparing reports and documentation related to training programs and staff development.

Qualifications:

  • Bachelor's degree in Nursing (BSN) required.
  • Current/Active Nursing license is a must.
  • 3 to 5 years of experience in Utilization Management, Clinical Denials, and Appeals.
  • Previous experience in training or instructional design in a healthcare BPO setting preferred.
  • Strong understanding of US healthcare regulations and compliance standards.
  • Excellent communication and presentation skills.
  • Ability to assess and analyze training needs effectively.
  • Proficient in using training software and tools.
  • Strong organizational and multitasking abilities.


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