Healthcare Process Trainer

2 days ago


Manila, National Capital Region, Philippines Viventis Search Asia Full time

Job Summary: Experienced process trainer sought to develop and implement clinical capability development trainings for frontline staff in a healthcare vertical account.

Key Responsibilities:

  • Conducts new hire interviews and provides feedback to operations
  • Develops and implements effective systems for process updates and training curriculum
  • Provides clinical capability development trainings to meet operational requirements
  • Contributes to production through processing bills or cases, or taking inbound calls
  • Creates training dashboards and attends business reviews
  • Supports processes in migration phases and steps up for the process in the absence of the Assistant Manager

Requirements:

  • Must be a PHRN and/or USRN
  • Experienced process trainer from a BPO/Healthcare vertical account
  • Above average presentation skills
  • Must be open to shifting schedule (but predominantly on Mid shift), Hybrid work arrangement

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