Customer Service Center of Excellence Manager

Job Title: CS - Center of Excellence Assistant ManagerWe are seeking a highly skilled and experienced CS - Center of Excellence Assistant Manager to join our team at TASQ Staffing Solutions.Key Responsibilities:Provide expertized responses to RFPs as neededSupport CS teams with banding sign offs as neededReview and deliver SOWs with sign offs as neededScope...

Job SummaryWe are seeking a highly skilled CS Center of Excellence Assistant Manager to join our team at TASQ Staffing Solutions. As a key member of our operations team, you will be responsible for providing expert support to our CS teams, ensuring seamless transitions, and driving steady-state operations.Key ResponsibilitiesPre-Transition SupportProvide...

Customer Service Representative needed for automotive sector, handling customer inquiries, resolving technical issues, and educating customers on digital products. Responsibilities Handle customer inquiries in writing and by telephone in English, supporting customers with requests concerning digital topics. Think comprehensively to resolve...

Follow up customer callsRespond to customer's email inquiries in a timely mannerProcess orders, forms, and claimsProvide product and service information to customersManage and update customer databasesData processing and maintaining accurate Customer and Material Master DataManagement of B2B system updates and processing uploadsResearch required information...

Customer Service Representative Job Summary: Deliver exceptional customer experiences and resolve issues efficiently in a fast-paced environment.Key Responsibilities:Interact with customers to provide product and service information over the phoneCreate, manage, and drive closure on service requestsSolve problems, communicate, and handle complex issues...

Provide customer service over the phone, handle service requests, and resolve issues through coordination with internal departments. Focus on providing a great experience. Create, manage, and drive closure on service requests.Solve problems and communicate with customers to find resolution.Typically handle straightforward problems and refer complex issues to...

Role Overview:Engage with customers via phone, providing detailed information and assistance on our client's products and services.Manage service requests from initiation to completion.Independently resolve straightforward issues; escalate complex matters to senior colleagues as needed.Collaborate closely with internal departments to ensure prompt and...

Seeking a skilled Host - Guest Service Center to provide exceptional customer service and facilitate efficient communications within and outside the hotel. The ideal candidate will have a strong background in hospitality, excellent communication skills, and the ability to work efficiently in a fast-paced environment. Responsibilities include: Diploma /...

Roles and ResponsibilitiesInteract with the customers to provide them with the information and assistance they need on our client's products and services over the phone. Create, manage, and drive closure on service requests. Solve problems, communicate, and promptly handle issues requiring special handling through coordination with various internal...

Job Title: CSR - Non Voice AccountThis is a full-time on-site role for a Call Center Agent - 90% Non Voice Account at Work Services in Quezon City. The Call Center Agent will be responsible for providing customer support, maintaining high levels of customer satisfaction, and demonstrating excellent interpersonal skills. Computer literacy is essential for...

Job Title: CSR- Non Voice AccountThis is a full-time on-site role for a Call Center Agent - 90% Non Voice Account at Work Services in Quezon City. The Call Center Agent will be responsible for providing customer support, maintaining high levels of customer satisfaction, and demonstrating excellent interpersonal skills. Computer literacy is essential for this...

Job Title: Customer Service Representative Job Summary: We are seeking a highly skilled Customer Service Representative to join our team at Neksjob. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our customers, resolving their queries and concerns in a timely and professional...

Job Title: CSR- Non Voice AccountThis is a full-time on-site role for a Call Center Agent - 90% Non Voice Account at Work Services in Quezon City. The Call Center Agent will be responsible for providing customer support, maintaining high levels of customer satisfaction, and demonstrating excellent interpersonal skills. Computer literacy is essential for this...

We are seeking a Nihongo Service Quality Control Specialist & System Operator with a Japanese language background, strong system/administrative skills, and ability to manage office tasks to handle student inquiries, process enrollments, and ensure service quality at the Japanese Language Research Center, Ortigas Center. Key responsibilities include managing...

Join Nityo Infotech Services as a CSR - Contact Center (Insurance Account) in Eastwood Libis, Quezon City. Key Details: Salary: up to 19,000 (Fresh Grads) | 25,000 (Experienced) Schedule: Permanent NightshiftRequirements: College graduate with 1-2 yrs of relevant work experience in a call center Excellent written and verbal communication and interpersonal...

Job DescriptionWe are seeking a highly skilled and experienced Call Center Sales Agent to join our team at Loop Contact Solutions.Key Responsibilities:Handle international accounts with excellent English communication skillsWork onsite in Makati, PhilippinesStart immediately once hiredRequirements:At least 6 months of relevant call center experienceExcellent...

Customer Service Representative - Financial AccountAt Neksjob, we are seeking a highly skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for handling customer concerns and complaints regarding goods and services.Key Responsibilities:Assist customers with returns, upgrades, and...

Job DescriptionAt Neksjob, we are seeking a highly skilled Customer Service Representative to join our team.Key Responsibilities:Manage incoming calls and customer service inquiries regarding phone or mobile phone services, billing concerns or promo packages.Identify and assess customers' needs to achieve satisfaction.Ensure all calls are logged in the...

Customer Service Officer (Voice) manages customer interactions across multiple channels, providing quality service 24x7. Consistently delivering excellent service to BDO customers, this role is responsible for handling inquiries, requests, and concerns via phone. Key responsibilities include escalating concerns to supervisors, submitting reports, and...

Key ResponsibilitiesAs a Call Center Agent, you will be responsible for:Providing exceptional customer service by answering product and service questions in a timely and professional manner.Suggesting relevant information about other products and services to enhance customer experience.Opening customer accounts by accurately recording account...