Operations Associate

2 weeks ago

Manila, National Capital Region, Philippines Fresh Prints LLC Full time
Join a high-growth Operations team for an NYC-based custom apparel start-up

Fresh Prints is a New York-based custom apparel startup. We find incredible students and give them the working capital, training, and support to build the business at their schools.

You will join the Operations team which handles a very crucial part of the business and is responsible for ensuring that the right product is delivered to our customers. We worked on 10,000+ orders last year with a direct impact on our revenue.

We are crazy about our customers and team members and would jump out of a plane (with a parachute) if we had to for every single person who makes up this family. In that spirit, we're looking for people who want to be a part of this family rather than people who are just looking for their next job. To us, that means we want someone who takes our mission of building and supporting student entrepreneurship to heart. Here are some of the values that are really important to us:

Produce extremely high-quality work simply because we enjoy producing good workBe irrationally passionate about the things you doFoster a culture with a good sense of humorBlur the lines between social life and work lifeBe really demanding, but really fairChallenge everythingEncourage logical experimentation
We set a really high bar for ourselves and look for people who want to push the limit. Joining Fresh Prints isn't for everyone. We expect a lot and are very honest about that. This is really only a good fit for people who really love challenges and thrive in an environment where extremely high performance is the expectation. Responsibilities:Resolving Stock Issue Tickets, Licensing Tickets and other Miscellaneous Tickets.Act as a back-up for the Order Processing team if OS pool volume is low.Work on Sample Order processingWork on Printer Capacity Management System (PCMS) ratings updationAdhoc Tasks during the slow seasonWork on reporting tasks and projectsEssential Requirements:0-3 years of experience in Operations/Logistics Strong analytical and organizational skillsAble to work on complex tasks under tight timelinesAble to make decisions without direct supervisionFluent in EnglishExcellent communication skillsPersonal Attributes:Strong attention to detailGoal-Driven. You're set on your goals and respect the timelines your goals are bound byProactive. You believe it's always on you to make sure anything you do is a successIn love with challenges. You revel in solving problems and want a job that pushes you out of your comfort zoneCalm under pressure. You have a sense of urgency but can channel it into productively working through any number of issuesOpen to change. You're inspired by the endless ways in which everything we do can always be improved

Compensation & Benefits:

Competitive annual salary of $5,760 up to $7,560Health insuranceLearning opportunitiesWorking in a great cultureWorking Hours & Location:Working hours are 9:00 am - 6:00 pm EST (US Timings) Monday to Friday; however, to make sure we can coordinate across time zones we ask that everyone in this role be available for meetings/emails/hangout Chat etc. at least from approximately 8:00 am to 6:00 pm EST (US Timings) from Monday to Friday.Weekends off but possible rotational offs during peak season RemoteFresh Prints is an equal employment opportunity employer and promotes diversity; actively encouraging people of all backgrounds, LGBTQ+, and those with disabilities to apply.

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