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Medical Operations Associate
3 days ago
About the Role:
As a Medical Operations Associate, you will be part of an innovative cross-functional team working to transform the delivery of patient care services in a fast-paced, entrepreneurial environment. This is a dynamic role involving both direct clinical patient interactions as well as driving operational excellence in patient's care coordination. You will work closely with our leadership to develop and manage healthcare provider relationships, facilitate differentiated patient care experience, and provide direct input into product feature improvements.
Responsibilities:
Facilitate establishment and management of our health's provider network relationships, particularly accreditations with dental providersReview of patient availment and reimbursement requests in a timely and accurate mannerSupport responses to patient inquiries related to their healthcare needs, coverage & benefits, and coordinate routing to accredited providersEvaluate and identify improvements to the existing insurance operation processesSupport the company in relation to product development, business development, customer success, and other workstreams, as necessaryQualifications:High attention to detail and organizational skillsCreative, strategic, and proactive in problem solvingAt least 1 year of relevant experience in business administration, operations, or related fields (medical background is a plus)-
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