customer specialist
2 weeks ago
Account & Relationship Management (Sales)
The Customer Specialist finds ways to meet the needs of business customers so that the business customers are satisfied, increase their purchase amount and frequency, and become loyal to GH Office. S/he does all this while ensuring profitable sales for GH Office.
DUTIES AND RESPONSIBILITIES/ACCOUNTABILITIES:
- Serves existing and potential customers by providing price quotes, alternative products, ensures that the customer receives their items
- Proactively looks for new customers and industries, finding ways to contact decision makers who can become customers of GH Office.
- Communicates regularly with clients through phone calls, emails, and site visits, to meet customer needs and ensure that GH Office is top of mind for office and school supplies.
- Resolves customer complaints in an empathetic and timely manner, ensuring high customer satisfaction.
- Creates and maintains a record of existing and potential customers.
- Facilitates prompt payments of customers in coordination with the collection department.
- Pays necessary attention to detail on documentation or processes to avoid delayed payments, non-payments, or penalties by customers.
- Point person for assigned customer for tasks such as the prompt processing of purchase orders, change orders, creation of sales orders, and other pertinent documents.
- Regularly monitors delivery of all processed purchase orders to ensure customers' receipt of goods and their satisfaction.
- Works closely with the Purchasing department, Warehouse/ Inventory, to ensure the availability of stocks and profitability of transactions. S/he helps Purchasing by informing needed items ahead of time, keeping track of out-of-stock items, frequently asked for items, and assists in identifying suppliers.
- Perform other tasks assigned or as required by the immediate superior or management, to serve customers, fellow coworkers, and the company.
MINIMUM JOB REQUIREMENTS
Gender : Male/Female
Educational Requirements : College Graduate preferably marketing or any business courses
Work Experience : preferably 1 year to 3 years of work experience in related field
Your application will include the following questions:
What's your expected monthly basic salary?
How many years' experience do you have as a Customer Specialist?
Do you have customer service experience?
How would you rate your English language skills?
Are you willing to undergo a pre-employment background check?
Are you available to work public holidays?
Report this job advertDon't provide your bank or credit card details when applying for jobs.
Researching careers? Find all the information and tips you need on career advice.
#J-18808-Ljbffr-
Customer Care Specialist
2 weeks ago
Davao City, Davao, Philippines Premier Heavy Equipment, Inc. Full timeMaintain contact with clients to obtain customer feedback regarding product/service quality.Assist clients in resolving issues and complaints concerning purchased products or services.Build and establish good work relationships with clients to facilitate increased patronage and revenue.Develop and implement strategies effective for ensuring a satisfied...
-
Technical Support
2 weeks ago
Davao City, Davao, Philippines Headstart Specialist Full timeTechnical Support Up to 26K Salary Davao CityCompany:Headstart Specialist Company Description: A call center is a centralized department that handles inbound and outbound calls from current and potential customers. Call centers are located either within an organization or outsourced to another company that specializes in handling calls.Contract Type:Full...
-
Senior Specialist, Customer Acquisition
4 weeks ago
Davao City, Davao, Philippines Concentrix Full timeJob Title:Senior Specialist, Customer AcquisitionJob DescriptionImagine being able to partner with global technology leaders in a company that cares about YOU – your professional growth, your success, and your community. We are looking for a Sr. Specialist, Customer Acquisition to join our team. Today. The future team member that will love this job will...
-
Senior Specialist, Customer Acquisition
2 weeks ago
Davao City, Davao, Philippines Concentrix Full timeJob Title:Senior Specialist, Customer AcquisitionJob DescriptionImagine being able to partner with global technology leaders in a company that cares about YOU – your professional growth, your success, and your community. We are looking for a Sr. Specialist, Customer Acquisition to join our team. Today. The future team member that will love this job will...
-
Senior Specialist, Customer Acquisition
4 weeks ago
Davao City, Davao, Philippines Concentrix Full timeJob Title:Senior Specialist, Customer AcquisitionJob DescriptionImagine being able to partner with global technology leaders in a company that cares about YOU – your professional growth, your success, and your community. We are looking for a Sr. Specialist, Customer Acquisition to join our team. Today. The future team member that will love this job will...
-
Customer Support Specialist
2 weeks ago
Davao City, Davao, Philippines VXI Global Solutions Full timeAs a Customer Support Specialist I (CSSI), you will be responsible for providing daily phone support to Sunnova's Partners and customers and imputing data into Salesforce· Accepting and/or initiating at least 70 calls per 8 hour shift.· Creating and confirming Sunnova customer accounts and contacts.· Providing excellent customer service to our sales...
-
Recruitment Specialist
2 weeks ago
Davao City, Davao, Philippines Transcom Worlwide Full timeRecruitment Specialist (Client Relations Admin) Recruitment - Internal (Human Resources & Recruitment) Full time Add expected salary to your profile for insights Awesome CX by Transcom is looking for talented individuals like you to join our awesome team Be a Recruitment Specialist (Client Relations Admin) for our Awesome CX Davao site.Join our Awesome CX...
-
Professional Sales Specialist
2 weeks ago
Davao City, Davao, Philippines PRO-LIFE HEALTHCARE SYSTEM CORPORATION Full timeHighly motivated and result-driven Sales Specialist.Proven ability to set and achieve sales targets.Ability to use technology to streamline sales processes and improve efficiency.Tasks & responsibilitiesCustomer Engagement and Relationship BuildingStay up-to-date on industry trends, competitor activity, and market developmentsDevelop sales strategies to...
-
Recruitment Specialist
2 weeks ago
Davao City, Davao, Philippines TORCH Solutions Full timeJoin our team as a Recruitment Specialist and be part of a dynamic and friendly environmentJob Type:Office-based/ PART-TIMEHours of Duty: 4-5 hours(Mon-Fri)Time: 8am-12 nn or 1pm-5pm Competitive compensation plus Unlimited IncentivesQualifications:Have 3 to 6 months of customer service/VA experience preferred but not requiredExcellent communication skills,...
-
customer service agent
1 day ago
Davao City, Davao, Philippines Talent Outsourcing Channel Solutions Full timeAre you skilled in email management and committed to providing excellent customer service? Join our team as an Email Support Specialist and help us enhance our customer experienceQualifications:Minimum of 1 year of experience in email management.Proficiency with different email management software, preferably Zendesk.Willingness to be assigned to any site as...
-
Billing Specialist
2 weeks ago
Davao City, Davao, Philippines Elder Care Homecare Full timeElder Care Homecare is seeking an experienced Billing Specialist. We are a private pay homecare agency servicing Westchester County, Long Island, and the New York Metro Area, with additional expansion planned within the next year. This is a remote role based in Davao Region, Philippines.Elder Care has been in operation for over seven years, however our...
-
Marketing Specialist
2 weeks ago
Davao City, Davao, Philippines Davao Thermo Biotec Corp. Full timeBrand Management (Marketing & Communications) We are a forward-thinking company dedicated to pioneering sustainable solutions across various sectors. Our commitment to sustainability and innovation is at the heart of everything we do.As we continue to grow, we are looking for a dynamic Marketing Specialist to join our team. This role will play a crucial...
-
Medical Claims Specialist
2 weeks ago
Davao City, Davao, Philippines Connext Global Solutions Inc Full timeMedical Claims Specialist | Davao | 20K Sign-on Bonus (1633) Medical Administration (Healthcare & Medical) Connext Global Solutions is a dedicated team of business process outsourcing experts and innovators, with experience in supporting world-class companies in Title and Escrow, Healthcare, Produce Distribution, Retail and Fashion, Design Consulting, and...
-
business development specialist
2 weeks ago
Davao City, Davao, Philippines Fortem Cement Corporation Full timeWe are looking for a motivated and experienced Business Development Specialist to join our team and contribute to our continued expansionPERKS AND BENEFITSPositive and collaborative work environmentMedical and Insurance benefitsThe Business Development Specialist is the face of the company to clients and partners. You will be responsible for identifying...
-
Outbound Sales Specialist
2 weeks ago
Davao City, Davao, Philippines Tech Care Inc. Full timeSales - Outbound (Call Centre & Customer Service) Tech Care is seeking an Outbound Sales Specialist who is motivated by results and possesses excellent interpersonal skills to reach out to and engage with potential customers proactively. Your role would involve providing comprehensive and appropriate solutions to every customer in the healthcare and legal...
-
Lead Generation Specialist
2 weeks ago
Davao City, Davao, Philippines Tech Care Inc. Full timeSales - Outbound (Call Centre & Customer Service) Tech Care is seeking a Sales Representative (Lead Generation Specialist) who is motivated by results and possesses excellent interpersonal skills to reach out to and engage with potential customers proactively. Your role would involve providing comprehensive and appropriate solutions to every customer in the...
-
Parts Specialist
2 weeks ago
Davao City, Davao, Philippines Premier Heavy Equipment, Inc. Full timePurchasing, Procurement & Inventory (Manufacturing, Transport & Logistics) Responsible for sourcing, stocking, and distributing parts, components, and supplies to meet customer needs.Ensures that the correct part is sourced, stocked, and distributed in a timely manner and that accurate records are kept to ensure efficient operations. Responsible for keeping...
-
Reward Operations Specialist
2 weeks ago
Davao City, Davao, Philippines TORCH Solutions Full timeUrgent in need of a Rewards Operations Specialist for our Davao siteResponsibilities:Maintain and optimize day-to-day operational processesManagement of inventoryManagement of databases used by the operations team and the customer service teamDocumentation and tracking of all current and past promotionsDocumentation and tracking of all procurements,...
-
Parts Specialist
2 weeks ago
Davao City, Davao, Philippines Premier Heavy Equipment, Inc. Full timeResponsible for sourcing, stocking, and distributing parts, components, and supplies to meet customer needs.Ensures that the correct part is sourced, stocked, and distributed in a timely manner and that accurate records are kept to ensure efficient operations.Responsible for keeping informed of new products and technologies in the parts and supplies...
-
Prior Authorization Specialist
2 weeks ago
Davao City, Davao, Philippines Connext Global Solutions Inc Full timeThe Authorization Specialist is responsible for managing the authorizations and referrals for medical services. This role involves reviewing the medical history of potential patients, verifying information from referring physicians, ensuring insurance coverage, and monitoring the schedule for add-on patients. The Authorization Specialist ensures all...