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Billing Specialist
2 weeks ago
Elder Care Homecare is seeking an experienced Billing Specialist. We are a private pay homecare agency servicing Westchester County, Long Island, and the New York Metro Area, with additional expansion planned within the next year. This is a remote role based in Davao Region, Philippines.
Elder Care has been in operation for over seven years, however our growth has dramatically increased over the last two. As a Billing Specialist, you will be responsible for accurately billing clients on a recurring weekly basis, answering any internal and/or external inquiries, and providing support to the Finance team. The ideal candidate will have a strong background in customer service, excellent analytical skills and be detail oriented. This role reports directly to our Controller, Billing.
If you are a strategic thinker with experience in billing and customer service with a desire to make a difference in patient's lives, we would love to meet you
Responsibilities
- Accurately review and invoice billable services on a recurring weekly basis for a growing client base
- Ensure all posted transactions within our business enterprise software are integrated to Quickbooks timely and accurately.
- Provide excellent internal and external customer service
- Answer all client billing inquiries accurately and in a timely manner via phone and/or email.
- Be able to resolve minor client payment issues and follow a rigid internal escalation process when needed.
Requirements
- Client facing experience in billing and customer service
- Excellent use of Microsoft Office Word and Excel
- Knowledge of an accounting information system and Wellsky Personal Care are a plus, but experience with QuickBooks is a requirement
- Good math skills
- Attention to detail, highly organized, and thorough
- Strong communication skills (spoken and written English)
Job Type: Full-time
Pay: Php600, Php700,000.00 per year
Experience:
- Billing: 1 year (Preferred)
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