Campaign Manager

2 weeks ago


Davao City, Davao, Philippines Callbox Inc Full time

Campaign Managers are the brains when it comes to training and managing an effective team that can work to organizational deadlines and KPIs.

They have a grasp of the trends in the market to maximize reach to potential clients.

Scope of Responsibilities

  • Manage digital campaigns, ensuring that they meet Client objectives and excellent results.
  • Work with the Sales team in developing integrated marketing solutions that directly address the clients' needs/wants.
  • Monitor campaign performance and provide sales and clients with upselling and optimization recommendations.
  • Produce campaign analytics reports, including case studies, to demonstrate effectiveness and share learnings.
  • Accountable for delivering the Group's Production Quota and maintaining specified Group KPIs
  • Plan, organize, and implement strategies to generate leads/appointments via all given channels: voice, email, social media, chat, web
marketing, and continuously discover other means to generate lists and production.

  • Manage digital campaigns, ensuring that they meet Client objectives and excellent results.
  • Overall incharge of generation and optimization of all materials used to run a campaign: target lists, content, campaign flow (i.e., call
flow, LN scheme, etc.)

  • As a team leader, give and receive employee feedback, conduct performance evaluations every month, and provide ongoing training to
the staff.

  • Monitor attendance and schedule adherence of the group and maintain the company's standard DA Ratio.
  • Practice and ensure compliance with all company policies and procedures
  • Deliver regular reports of campaign results per company's requirement or Client/ Account Manager's requirement
  • Responsible for training, coaching, and developing assigned agents to conclude monitoring presentations, conducting evaluations,
follow-up, and corrective counseling as needed.

  • Assist the Account Manager in maintaining a positive, motivating, and highenergy working environment.
  • Carrying out performance measurement, monitoring, and evaluation of all agent's to improve efficiencies
  • Maintain regular measurement of the ROI of campaigns.
  • Other tasks that are assigned by the supervisor or CEO

Qualifications:

  • Experience of at least three (2) years as a Supervisor or Manager for a company in a related field.
  • Should be of legal age.
  • Excellent communications skills.
  • Amenable to work in an officebased setup.
  • Sales/Marketing experience is required
Why Callbox?

  • Fixed Schedule and Weekend Off
  • Attractive Weekly and Monthly Cash Incentives.
  • Advancement Opportunities
  • Outstanding Health and Medical Benefits
  • Free Meals every day
  • Officebased
  • Monthly Big Corporate events and parties


Benefits
  • Medical, Dental Healthcare, Miscellaneous allowance, Loans, and More
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