Customer Experience Head

Head, Customer Experience, Digital Transformation and Platforms page is loaded Head, Customer Experience, Digital Transformation and Platforms Apply locations Makati City time type Full time posted on Posted 7 Days Ago job requisition id JR We are a leading financial services provider committed to making decisions easier and lives better for our customers...

The Customer Experience Design Head leads design and execution oversight of compelling and creative experiences that strike a balance between the consumers' intent and the business's needs. The role contributes in aligning the product roadmaps with the consumer needs that involves conceptualizing, designing and creating best-in-class experiences for the...

About Our Client A leading FSI here in the PH offering innovative solutions for businesses and individuals to make informed decisions in a business. Job DescriptionStrategic Planning: Develop and execute comprehensive strategies to optimize customer engagement, satisfaction, and retention, aligning them with the institution's overarching goals and...

Don't Miss Out this Job Opportunity We are urgently recruiting for a Customer Service Head. The role will be responsible for overseeing all aspects of customer service operations, including managing a team of representatives, developing and implementing service strategies, and ensuring customer satisfaction.Salary: open salaryWork Setup: OnsiteShift...

Email Responsible for providing insights from customer & employee feedback, analysis of metrics, dashboards to support the design and implementation of process improvement opportunities that will enable the Company's transformational journey towards improving customer experience. The person will facilitate the coordination of projects with cross-functional...

Our client is the leading FinTech company in the Philippines.JOB DESCRIPTIONWith the Fraud Management Head, develops the overall anti-fraud and security strategy for Mynt and its subsidiaries including but not limited to fraud detection, investigation, mitigation, operations, and preventionWith the Fraud Management Head, develops the overall long-term and...

About Our Client Our client is well known name in the retail space, currently looking for a Head of Operations for their F&B business- a crowd-favorite & go-to brand. Job Description Key Responsibilities of the Head of Operations:Develop, improve & implement operational processes and guidelines to ensure seamless and efficient functioning of storesEnsuring...

Position: CRM Head (Telco)Location: MandaluyongWork Setup: OnsiteSchedule: Monday to FridayMajor Function:The Head of Customer Relations Management is responsible for overseeing and managing various touch points related to customer care, including escalation and fulfillment, technical field support, and branch/customer experience center operations. They are...

Agency Branch Head (Metro Manila) page is loaded Agency Branch Head (Metro Manila) Apply locations Makati City time type Full time posted on Posted 3 Days Ago job requisition id JR We are a leading financial services provider committed to making decisions easier and lives better for our customers and colleagues around the world. From our environmental...

The Head of Human Resource will be a strategic partner for the organization and for the people who work for it. This person will oversee and be responsible for all facets of HR including employee relations, business planning and budget development of HR programs and plan, direct, and manage all human resource initiatives, such as recruitment, compensation,...

Our client is seeking a dynamic and experienced Head of Digital Product to lead their product and data office. This role offers an exciting opportunity to drive product improvements, launch innovative products in the market, and create a robust product roadmap that aligns with business objectives and customer needs. The successful candidate will be...

About the RISE GroupIn 2012, a team of software developers found themselves jumping through hoops, past cracks, and over spikes just to set up a connection for their office in Cebu, Philippines. What's more: almost every other business they knew had the same experience.By 2015, the cause for better connectivity found itself an advocate: RISE was established...

Position Overview We are creating a world-class team of media professionals and seeking anexperienced Business Head to develop and grow advertising revenue fromadvertisers with branding and performance objectives for Snapchat.If you're an enthusiastic digital media expert with sales experiencedriving results for agencies and advertisers, we invite you to...

Our client is seeking a dynamic and experienced Product Head for Investment and Savings. This role will be instrumental in driving the proposition strategy development to execution of Savings and Investment Category. The successful candidate will lead the Savings and Investments Product Proposition Category Team in formulating product strategy and...

Job DescriptionWe are seeking a highly skilled and experienced Head of Engineering to oversee the management of software applications within the Corporate and Financial Market segments. The role requires strong leadership, technical expertise, and a strategic mindset to effectively manage a portfolio of 27+ software applications currently in production. The...

A Deputy Head of Legal job opportunity has become available at a leading bank with flexible work arrangements.About the Deputy Head of Legal Role: The Deputy Head of Legal will spearhead and lead the revamping of legal strategies, regulatory compliance, and risk management to safeguard and propel the success of a leading banking institution.Key...

We are looking for a Customer Experience Manager for our Local Bank client in Makati Role: Customer Experience ManagerIndustry: BankingSalary: up to 100kSet up: Onsite in MakatiSchedule: Mon to Fri, dayshiftLevel: Senior ManagerInterview level: Initial - over the phone, 2nd to Final - onsite Responsibilities: 1. Strategy development: Developing and...

Why SoftwareOne?SoftwareOne is a leading global software and cloud solutions provider that is redefining how companies build, buy and manage everything in the cloud. By helping clients to migrate and modernize their workloads and applications – and in parallel, to navigate and optimize the resulting software and cloud changes – SoftwareOne unlocks the...

The role shall craft the annual marketing plan and framework based on the company's growth plan for the Philippines as well as be the driving force behind the growth of the brand in the country.The role will need to work closely with the other Commercial departments (Sales, Retail, and other business units) to align strategy and initiatives.The role will...

Job DescriptionResponsibilities:Develop and execute a customer experience strategy that aligns with the organization's goals and values.Promote a customer-centric culture throughout the organization.Gather and analyze customer feedback through surveys, reviews, and other channels.Develop strategies to streamline and improve the customer journey.Regularly...