Customer Service Head

Our client is a global online visual communications platform on a mission to empower the world to design. Featuring a simple drag-and-drop user interface and a vast range of templates ranging from presentations, documents, websites, social media graphics, posters, apparel to videos, plus a huge library of fonts, stock photography, illustrations, video...

Calling all BPO Professionals and Aspiring BPO Professionals Here's your chance to get a head start in your professional careerRoles and ResponsibilitiesInteract with the customers to provide them with the information and assistance they need on our client's products and services over the phone.Provide excellent customer service by focusing on providing a...

This job is responsible for overall management of the Corporate Mental Health Programs including the creation of its policies, programs, management of mental health network providers and supervision of mental health professionals providing mental health services to the company's accounts and clients. The Director may also conduct seminars, workshops, mental...

Your RoleTo lead and supervise all the Branch channel activities in order to achieve predetermined KPIs;Responsible for day-to-day supervision of branch service delivery and operations ensuring increased productivity in terms of cost reduction and channel profitability, adherence to premises standards, complaints management and compliance to regulations &...

Head of Service Delivery and Operations page is loaded Head of Service Delivery and Operations Apply locations 14F The Globe Tower time type Full time posted on Posted 30+ Days Ago job requisition id R At Globe, our goal is to create a wonderful world for our people, business, and nation. By uniting people of passion who believe they can make a difference,...

About Our Client Our client is well known name in the retail space, currently looking for a Head of Operations for their F&B business- a crowd-favorite & go-to brand. Job Description Key Responsibilities of the Head of Operations:Develop, improve & implement operational processes and guidelines to ensure seamless and efficient functioning of storesEnsuring...

Our client is the leading FinTech company in the Philippines.JOB DESCRIPTIONWith the Fraud Management Head, develops the overall anti-fraud and security strategy for Mynt and its subsidiaries including but not limited to fraud detection, investigation, mitigation, operations, and preventionWith the Fraud Management Head, develops the overall long-term and...

About the RISE GroupIn 2012, a team of software developers found themselves jumping through hoops, past cracks, and over spikes just to set up a connection for their office in Cebu, Philippines. What's more: almost every other business they knew had the same experience.By 2015, the cause for better connectivity found itself an advocate: RISE was established...

Position: CRM Head (Telco)Location: MandaluyongWork Setup: OnsiteSchedule: Monday to FridayMajor Function:The Head of Customer Relations Management is responsible for overseeing and managing various touch points related to customer care, including escalation and fulfillment, technical field support, and branch/customer experience center operations. They are...

Our client is seeking a dynamic and experienced Head of Digital Product to lead their product and data office. This role offers an exciting opportunity to drive product improvements, launch innovative products in the market, and create a robust product roadmap that aligns with business objectives and customer needs. The successful candidate will be...

Agency Branch Head (Metro Manila) page is loaded Agency Branch Head (Metro Manila) Apply locations Makati City time type Full time posted on Posted 3 Days Ago job requisition id JR We are a leading financial services provider committed to making decisions easier and lives better for our customers and colleagues around the world. From our environmental...

A Deputy Head of Legal job opportunity has become available at a leading bank with flexible work arrangements.About the Deputy Head of Legal Role: The Deputy Head of Legal will spearhead and lead the revamping of legal strategies, regulatory compliance, and risk management to safeguard and propel the success of a leading banking institution.Key...

Our client is seeking a dynamic and experienced Product Head for Investment and Savings. This role will be instrumental in driving the proposition strategy development to execution of Savings and Investment Category. The successful candidate will lead the Savings and Investments Product Proposition Category Team in formulating product strategy and...

Head, Customer Experience, Digital Transformation and Platforms page is loaded Head, Customer Experience, Digital Transformation and Platforms Apply locations Makati City time type Full time posted on Posted 7 Days Ago job requisition id JR We are a leading financial services provider committed to making decisions easier and lives better for our customers...

About the Client:With over 50 years of experience collecting and publishing the industry's most accurate and objective education data, Peterson's has helped corporations, universities, and students by offering the most comprehensive college and university data sets available in the market today. This data is used by researchers, financial services companies,...

Job Description:Resolves product or service problems by doing the following:Clarifying the customer's complaint.Determining the cause of the problem.Selecting and explaining the best solution to solve the problem.Expediting correction and adjustment.Following up to ensure resolution and customer satisfaction.Follows communication procedures, guidelines, and...

Cash Management Services and E-Banking Head Description The Cash Management & E-Banking Services Head is responsible for overall function of the department and assures that standard of service is maintained. This The role involves managing bank's operations team including Cash Management & ATM Operations team to deliver effective financial services to...

Agency Unit Head (Metro Manila) page is loaded Agency Unit Head (Metro Manila) Apply locations Makati City time type Full time posted on Posted 3 Days Ago job requisition id JR We are a leading financial services provider committed to making decisions easier and lives better for our customers and colleagues around the world. From our environmental...

Job DescriptionWe are seeking a highly skilled and experienced Head of Engineering to oversee the management of software applications within the Corporate and Financial Market segments. The role requires strong leadership, technical expertise, and a strategic mindset to effectively manage a portfolio of 27+ software applications currently in production. The...

JOB SUMMARY Manages the career and development of individuals within the team (Team Heads, Individual Contributors), creates strategy to maximize team productivity and utilization, ensures business direction/objective is fully understood and aligned with all CS Unit team members to support achievement of overall revenue targets and promotes process...