Device Management Administrator

2 weeks ago


Pasig, National Capital Region, Philippines VeritasPay Philppines Inc. Full time
Job description
Device Management Admin is part of the Device Management team under Merchant Services – Operations Department. This role focuses on handling terminal management systems and latest releases for the Attended, Unattended and Online payment solutions.

DUTIES AND RESPONSIBILITIES:

  • End-to-end review and testing of application releases for all payment solutions under User Acceptance Testing and Production environments
  • Responsible for providing full technical and operational checking, analysis and assessment of all included updates per release.
  • Provides strategic gap analysis for every release's required outcome vs. actual outcome, and recommends actions to bridge or close the gap with consideration to all stakeholders
  • Monitors full production roll-out of new releases including execution of updates through terminal management system and assists the team with any issues encountered during on-site updates
  • Conducts on-site testing for latest application releases, projects and activities that requires gathering and analyzing of data
  • Key person for ensuring that the team is fully informed about the latest releases including process and UI/UX changes
  • Manages terminal management system of all device brands and models
  • Prepares weekly and monthly reports including all records and changes of the application releases
  • Contributes to creating policies and procedures related to this role
  • Supports device preparation specialist with big scale tasks and/or projects
  • Others may be assigned

JOB QUALIFICATION

  • College graduate preferably of Information Technology or any related field
  • Minimum of 2-3 years relevant experience in handling different POS devices
  • Proficient in English both written and verbal communication

SKILLS

  • Working knowledge of payment solutions offered locally in the Philippines
  • Knowledge and experience on different local POS terminals and systems (preferred)
  • Proactive critical thinking and problem solving skills
  • Excellent time management skills, organizational skills and strong attention to details
  • Good communication and presentation skills
  • Collaboration skills with the ability to work in various group situations while maintaining effective communication and productivity
  • Proven ability to manage multiple tasks with high quality output
  • Willing to work on weekend, holidays, and shifting schedules as needed


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