Sales Administration Manager

2 weeks ago

Pasig, National Capital Region, Philippines iSupport Worldwide Full time

Full time

Add expected salary to your profile for insights

Be a part of our fast-growing team and unchain all the possibilities

What is your mission?

The Sales Administration Manager will lead a dedicated team of six, comprising appointment bookers and sales support specialists, to support the activities of three sales representatives focused on raising capital for real estate investments. This role is pivotal in ensuring efficient administrative operations and optimal support for sales initiatives aimed at delivering investor returns.

You will provide the best service to our partner client by performing these tasks:

  • Enhance the productivity and efficiency of sales representatives by ensuring seamless administrative support and effective management of the sales support team.
  • Maintain and improve the quality of service provided to sales representatives, enabling them to focus on investor engagement and capital acquisition.
  • Drive the performance of appointment bookers and sales support specialists to achieve daily, weekly, and monthly targets.
  • Oversee the daily operations of appointment bookers and sales support specialists, ensuring alignment with overall sales goals.
  • Manage the scheduling and activities of appointment bookers, ensuring they meet the target of 100 calls per day and effectively set appointments and local networking opportunities.
  • Monitor and evaluate the performance of sales support specialists in managing correspondence, organizing schedules, and maintaining logs and follow-ups for sales representatives.
  • Develop and implement strategies to improve team productivity and effectiveness in supporting sales activities.
  • Collaborate with sales leadership to align administrative strategies with broader sales and organizational goals.
  • Ensure the maintenance of accurate records and the diligent follow-up of potential and existing investor interactions.
  • Handle escalations and complex issues from both team members and investors to maintain high service standards and investor satisfaction.

Who are we looking for?

  • Strong leadership and team management skills.
  • Excellent organizational abilities and attention to detail.
  • Proactive and strategic thinking to anticipate sales team needs.
  • Exceptional communication and interpersonal skills.
  • Ability to handle high pressure and fast-paced environments.
  • Proficiency in CRM software and sales management tools.
  • Strong understanding of sales administration processes.
  • Capable of data analysis to track performance metrics and make data-driven decisions.
  • Bachelor's degree in business administration, Sales, or a relevant field.
  • 3 – 5 years of experience in a sales administration or similar role, preferably in real estate or financial services.
  • Proven track record of successfully managing administrative teams.

Company Perks:

  • Above-industry salary package and incentives
  • Comprehensive HMO benefits and life insurance from day 1
  • Free learning and development courses for your personal and career growth
  • Dynamic company events
  • Opportunities for promotion
  • Free meals and snacks
Your application will include the following questions:

What's your expected monthly basic salary?

Founded in 2006, iSupport Worldwide is a US-owned offshoring company with offices in Ortigas, Philippines. iSupport Worldwide has developed considerable expertise focusing on Recruitment Process Outsourcing, Facilities Management, Employee Services, Client Services Development and many more.

iSupport Worldwide provides businesses with a scalable platform to set up low cost, high-value operations in the Philippines without the need to incorporate, directly employ staff or manage your own office, while maintaining full control.

Our offshoring solutions are ideal for small-medium companies, and we have partnered with a variety of industries providing customized business solutions through job functions in customer service, technical support, data entry and processing, quality assurance, logistics, administrative support, graphic design, accounts receivable, accounts payable and more.

Founded in 2006, iSupport Worldwide is a US-owned offshoring company with offices in Ortigas, Philippines. iSupport Worldwide has developed considerable expertise focusing on Recruitment Process Outsourcing, Facilities Management, Employee Services, Client Services Development and many more.

iSupport Worldwide provides businesses with a scalable platform to set up low cost, high-value operations in the Philippines without the need to incorporate, directly employ staff or manage your own office, while maintaining full control.

Our offshoring solutions are ideal for small-medium companies, and we have partnered with a variety of industries providing customized business solutions through job functions in customer service, technical support, data entry and processing, quality assurance, logistics, administrative support, graphic design, accounts receivable, accounts payable and more.

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