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Workforce Management Supervisor
2 weeks ago
Core Responsibilities:
- Managing the delivery team of the process not limiting to RTAs but may also include Scheduling & Planning
- Managing/designing KRA's for the team to align with the overall process requirement
- Directly responsible for maintaining stakeholder relationships (internal & external)
- Manage Service Level & Abandon, Shrinkages, Schedule & Break adherence
- Need to be well versed with scheduling, planning & forecasting methodology
ou should possess:
- 23 years Experience in Workforce Management
- Experience with forecasting and scheduling
- Supervisory Experience handling Lead RTA or Lead WF.
- Experience in handling All LOB(EMAIL, Chat, Voice)
- MS Excel Savvy
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Workforce Supervisor
2 weeks ago
Pasig, National Capital Region, Philippines Headstart Specialist Full timeQualifications: College Degree 23 years experience in Workforce Management Experience with forecasting and scheduling With supervisory experience handling Lead RTA or Lead WF Experience in handling all LOB (Email, chat and voice)
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Workforce Supervisor
2 weeks ago
Pasig, National Capital Region, Philippines Headstart Specialist Full timeCollege Degree2-3 years experience in Workforce ManagementExperience with forecasting and schedulingWith supervisory experience handling Lead RTA or Lead WFExperience in handling all LOB (Email, chat and voice)
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Workforce Manager
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Pasig, National Capital Region, Philippines Transcom Full timeTranscom is looking for talented individuals like you to join our awesome team Be the next Workforce Manager for our Transcom Ayala 30th site. What's in it for YOU Driven by our "Malasakit" culture, we make certain that our team members are well-cared for. Hence we are proving these employee benefits, which you'll be able to utilize once you join our team...
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Workforce Manager
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Pasig, National Capital Region, Philippines Transcom Worlwide Full timeTranscom is looking for talented individuals like you to join our awesome team Be the next Workforce Manager for our Transcom Pasig site.What's in it for YOUDriven by our "Malasakit" culture, we make certain that our team members are well-cared for. Hence we are proving these employee benefits, which you'll be able to utilize once you join our teamDay 1...
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Client Services-Workforce Manager
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2024 Workforce Management GVPCW
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Pasig, National Capital Region, Philippines Concentrix Full timeJob Title:2024 Workforce Management GVPCWJob DescriptionLocation:PHL Quezon City - Tera Tower 1st FloorLanguage Requirements:Time Type:If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents
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2024 Workforce Management GVPCW
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Pasig, National Capital Region, Philippines Concentrix Full timeJob Title:2024 Workforce Management GVPCWJob DescriptionLocation:PHL Quezon City - Tera Tower 1st FloorLanguage Requirements:Time Type:If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents
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2024 Workforce Management GVPTP
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Pasig, National Capital Region, Philippines Concentrix Full timeJob Title: Workforce Management Specialist - GVPTP 2024Location: Quezon City, Philippines - Tera Tower, 1st FloorLanguage Requirements: None specifiedTime Type: Full-timeIf you are based in California, please be aware that by providing your details, you are confirming that you have reviewed the Job Applicant Privacy Notice for California Residents.
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2024 Workforce Management GVPTP
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Pasig, National Capital Region, Philippines Concentrix Full timeJob Title: Workforce Management Specialist - GVPTP 2024Location: Quezon City, Philippines - Tera Tower, 1st FloorLanguage Requirements: None specifiedTime Type: Full-timeIf you are based in California, please be aware that by providing your details, you are confirming that you have reviewed the Job Applicant Privacy Notice for California Residents.
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Pasig, National Capital Region, Philippines Transcom Worlwide Full timeTranscom is looking for talented individuals like you to join our awesome team Be the next Director for WFM Business Intelligence & Reporting for our Transcom Pasig site.Join our Transcom Family as a Director for WFM Business Intelligence & ReportingTo lead and directly manage Workforce BI&R Senior Managers, Managers, Supervisors, and Analysts to support...
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