Workforce Manager

Transcom is looking for talented individuals like you to join our awesome team Be the next Workforce Manager for our Transcom Ayala 30th site. What's in it for YOU Driven by our "Malasakit" culture, we make certain that our team members are well-cared for. Hence we are proving these employee benefits, which you'll be able to utilize once you join our team...

Transcom is looking for talented individuals like you to join our awesome team Be the next Workforce Manager for our Transcom Pasig site.What's in it for YOUDriven by our "Malasakit" culture, we make certain that our team members are well-cared for. Hence we are proving these employee benefits, which you'll be able to utilize once you join our teamDay 1...

Job Overview:KDCI Outsourcing is seeking a highly motivated and experienced Client Services - Workforce Manager to join our dynamic team. In this role, you will be responsible for managing and optimizing our workforce to ensure the efficient delivery of client services. You will work closely with various departments to forecast staffing needs, develop...

Core Responsibilities: Managing the delivery team of the process not limiting to RTAs but may also include Scheduling & Planning Managing/designing KRA's for the team to align with the overall process requirement Directly responsible for maintaining stakeholder relationships (internal & external) Manage Service Level & Abandon, Shrinkages, Schedule & Break...

Job DescriptionEscalates service-impacting issues to the business unit and other concerned departments Monitors intraday call drivers and volume as compared to forecast Prepares service level escalations and reports of issues and irregularities in CEG Analyzes factors that contribute to short-falls related to workforce Calls-out employee behaviors that...

Job Title:2024 Workforce Management GVPCWJob DescriptionLocation:PHL Quezon City - Tera Tower 1st FloorLanguage Requirements:Time Type:If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents

Job Title: Workforce Management Specialist - GVPTP 2024Location: Quezon City, Philippines - Tera Tower, 1st FloorLanguage Requirements: None specifiedTime Type: Full-timeIf you are based in California, please be aware that by providing your details, you are confirming that you have reviewed the Job Applicant Privacy Notice for California Residents.

Qualifications: College Degree 23 years experience in Workforce Management Experience with forecasting and scheduling With supervisory experience handling Lead RTA or Lead WF Experience in handling all LOB (Email, chat and voice)

Transcom is looking for talented individuals like you to join our awesome team Be the next Director for WFM Business Intelligence & Reporting for our Transcom Pasig site. Join our Transcom Family as a Director for WFM Business Intelligence & Reporting To lead and directly manage Workforce BI&R Senior Managers, Managers, Supervisors, and Analysts to...

Mathematics, Statistics & Information Sciences (Science & Technology) Data Collection and Processing: -Gather data from various sources, including databases, spreadsheets, and external APIs.-Clean and preprocess raw data to ensure accuracy and consistency.Data Analysis:-Use statistical methods and data analysis tools to extract meaningful insights.-Identify...

Transcom is looking for talented individuals like you to join our awesome team Be the next Director for WFM Business Intelligence & Reporting for our Transcom Pasig site.Join our Transcom Family as a Director for WFM Business Intelligence & ReportingTo lead and directly manage Workforce BI&R Senior Managers, Managers, Supervisors, and Analysts to support...

The Workforce Management Assistant Manager plays a pivotal role in optimizing operational efficiency and resource allocation within the organization. Working closely with the Workforce Management Manager, this role involves overseeing the workforce planning, scheduling, forecasting, and analytics processes to ensure optimal staffing levels are maintained to...

We are a leading foreign placement agency and BPO company, providing exceptional labour solutions services to clients worldwide. We specialize in connecting talented professionals with top companies and offering comprehensive business process outsourcing solutions. Our target market is Australia.Job Description:We are seeking a highly experienced Business...

Finance/ Accounting Manager (Onsite, Mid-shift)Develop controls and procedures for data flow to the general ledger.Become a user expert in Spectrum, assisting other users and project managers in system use.Recommend process improvements using Spectrum functionality.Respond to information requests from project managers.Provide support to the fleet manager for...

Purchasing, Procurement & Inventory (Manufacturing, Transport & Logistics) The candidate, who will be responsible for pricing and costing of goods; cost budgeting, monitoring, analyzing and proper accounting of the national inventory (Main Office & Branches) including raw and packaging materials maintained at toll manufacturers as well as inventories...

You will oversee the hub's daily activities and operations, ensuring the business runs smoothly and effectively. You will attain targets by increasing sales, minimizing expenses, and providing exceptional customer service and supplier/vendor relationships. BuiltaMart is an online grocery business that provides quality and hard-to-find items at the comfort of...

Purchasing, Procurement & Inventory (Manufacturing, Transport & Logistics) Full time Add expected salary to your profile for insights Bachelor's degree in Business Administration, Logistics, Supply Chain Management, or related field.With at least 2 years of leadership experience as an Assistant Manager/Supervisor in the related field.At least 3 years of...

Skills: Proven experience as Manager/Sr Manager or similar position. Experience with recruiting and performance evaluation processes. Familiarity with financial and customer service principles. Good math skills with the ability to create and analyze reports, spreadsheets Proficient user of MS Office (MS Excel in particular). Leadership and organizational...

Business Development/ Strategic Account Managers are responsible for handling, maintaining, and growing revenue and profit goals for existing and new accounts. They are responsible for establishing business relationship with customers as well as finding new business, prospects and create new opportunities. Tasks involve strategic planning, sales support and...

Job DescriptionManagers in this role get to:Strengthen relationships: Establish and maintain communication with clients and/or team members; understand needs, resolve issues, and meet expectations.Impact the bottom line: Produce solid and effective strategies based on accurate and meaningful data reports and analysis and/or keen observations.Improve the...