Workforce Supervisor

Qualifications: College Degree 23 years experience in Workforce Management Experience with forecasting and scheduling With supervisory experience handling Lead RTA or Lead WF Experience in handling all LOB (Email, chat and voice)

Core Responsibilities: Managing the delivery team of the process not limiting to RTAs but may also include Scheduling & Planning Managing/designing KRA's for the team to align with the overall process requirement Directly responsible for maintaining stakeholder relationships (internal & external) Manage Service Level & Abandon, Shrinkages, Schedule & Break...

Transcom is looking for talented individuals like you to join our awesome team Be the next Director for WFM Business Intelligence & Reporting for our Transcom Pasig site. Join our Transcom Family as a Director for WFM Business Intelligence & Reporting To lead and directly manage Workforce BI&R Senior Managers, Managers, Supervisors, and Analysts to...

As the HR Supervisor, you will be responsible for overseeing a comprehensive range of human resources functions to ensure the effective management of our organization's most valuable asset – our people. Reporting to the Executive Vice President (EVP), you will play a pivotal role in shaping and implementing HR strategies that align with our business...

Transcom is looking for talented individuals like you to join our awesome team Be the next Director for WFM Business Intelligence & Reporting for our Transcom Pasig site.Join our Transcom Family as a Director for WFM Business Intelligence & ReportingTo lead and directly manage Workforce BI&R Senior Managers, Managers, Supervisors, and Analysts to support...

Business/Systems Analysts (Information & Communication Technology) Oversee, manage, be accountable for and own the operations activities of the IT Department. The IT Operations Supervisor works closely with the Chief Information Officer in regards to staff, budgeting and future direction of IT department and takes a management lead in IT Specialist...

Select how often (in days) to receive an alert: Pasig, PH Requisition Number: 96982 BASIC FUNCTION Position Overview As a Supervisor of Services for Insight, you will enter a high-energy and tech-savvy world. We are looking for someone who is a team player, an excellent communicator and has experience managing client engagements and mid-to-large sized...

ESSENTIAL DUTIES AND RESPONSIBILITIES● Responsible for the team performance monitoring and validation● Responsible for the consistency and improvement of team's performance as shown in the performance scorecard and job satisfaction of the heroes, ensuring that the team can meet and exceed the set client's KPI targets.● Responsible for knowing and...

Purchasing, Procurement & Inventory (Manufacturing, Transport & Logistics) Full time Add expected salary to your profile for insights Bachelor's degree in Business Administration, Logistics, Supply Chain Management, or related field.With at least 2 years of leadership experience as an Assistant Manager/Supervisor in the related field.At least 3 years of...

Select how often (in days) to receive an alert: Lead - Accounts ReceivableDate: 8 May 2024Location: Pasig City, National Capital Region (NCR), PH, 1604 Company: Orica About OricaAbout the roleJoin our dynamic Manila team and take the helm as our Lead – Accounts Receivable. In this role, you'll spearhead the performance of our workstream within Orica's...

Recruitment - Internal (Human Resources & Recruitment) Perform end-to-end recruitment process with a heavy focus on the final stages to secure the best talent for our team, while contributing to HR in crucial administrative functions.ESSENTIAL JOB FUNCTIONSConduct comprehensive second-level and final interviews across various roles and levels, using...

Requisition Number: 96982 BASIC FUNCTIONPosition OverviewAs a Supervisor of Services for Insight, you will enter a high-energy and tech-savvy world. We are looking for someone who is a team player, an excellent communicator and has experience managing client engagements and mid-to-large sized teams of technical resources. If you're a strong leader who is...

Requisition Number: 96982 BASIC FUNCTIONPosition OverviewAs a Supervisor of Services for Insight, you will enter a high-energy and tech-savvy world. We are looking for someone who is a team player, an excellent communicator and has experience managing client engagements and mid-to-large sized teams of technical resources. If you're a strong leader who is...

Role Profile:Bachelor's DegreeExperience in Handling Team Leaders and agents (minimum of 50 agents total HC)Experience in Handling all Lines of Business (Chat, email and voice)Possesses the Core Value consist of Integrity, Respect, Professionalism, Innovation, Commitment Client First (Business Client/ Colleagues), Collaboration and Excellence.Applies...

Select how often (in days) to receive an alert: Pasig, PH Requisition Number: 96921 BASIC FUNCTION Position Overview Responsible for releasing freight holds: processing RFP's & quotes; processing carrier claims; daily updates for Projects & Rollouts; POD requests; auditing carrier freight invoices & resolving past due invoices; validating third party...

Job Title: WelderLocation: United KingdomCompany: EJM Global ManpowerAbout Us:EJM Global Manpower is a leading recruitment agency dedicated to connecting skilled professionals with reputable employers across the United Kingdom. We specialize in matching talent with opportunities in various industries, ensuring both job seekers and businesses find their ideal...

Job Title:Trainer IIJob DescriptionThe Trainer II is responsible for delivering client focused training to address the new hire, product update and recursive training requirement of Concentrix in support of client programs to ensure superior workforce preparation with best in class service and delivery. This position requires attaining and maintaining...

Requisition Number: 96921 BASIC FUNCTIONPosition OverviewResponsible for releasing freight holds: processing RFP's & quotes; processing carrier claims; daily updates for Projects & Rollouts; POD requests; auditing carrier freight invoices & resolving past due invoices; validating third party requests.What you'll do at InsightShipment Updates: Responsible for...

Job Title:Trainer IIJob DescriptionThe Trainer II is responsible for delivering client focused training to address the new hire, product update and recursive training requirement of Concentrix in support of client programs to ensure superior workforce preparation with best in class service and delivery. This position requires attaining and maintaining...

Requisition Number: 96921 BASIC FUNCTIONPosition OverviewResponsible for releasing freight holds: processing RFP's & quotes; processing carrier claims; daily updates for Projects & Rollouts; POD requests; auditing carrier freight invoices & resolving past due invoices; validating third party requests.What you'll do at InsightShipment Updates: Responsible for...