Business Development Representative

1 week ago

Angeles City, Central Luzon, Philippines Clark Outsourcing Full time

Position Title: Business Development Representative

Salary: 45, ,000 PHP monthly

Reports To: President

Primary Relationships: Internal Team

Date: May 2024

Schedule: 9:00 PM TO 6:00 AM PH Time

Responsibilities:

  • Conduct detailed fact-finding with customers on each inquiry/project, understanding their needs and identifying opportunities for upselling and cross-selling. Recommend our best-selling products, offer additional items, and provide competitive pricing
  • Build and nurture relationships with customers by tailoring solutions to meet their unique requirements
  • Proactively engage with customers and prospects through regular calls and emails to build customer accounts, convert leads into customers, and handle potential objections
  • Collaborate with the sales and management team to develop effective strategies and tactics for achieving sales targets
  • Utilize sales techniques to generate new business opportunities and effectively communicate the value proposition and benefits of our products and services to potential clients
  • Maintain accurate and up-to-date records of sales activities, customer interactions, and progress in CRM software
  • Demonstrate excellent written and verbal English skills in all communications with clients, colleagues, suppliers, and stakeholders
  • Contact relevant datasets to re-engage customers and pull leads when necessary
  • Manage cold email software, which includes, but is not limited to, data research, creating sales copy for emails, management of email drip campaigns, and management of all opt-in data based on 3 websites
  • Create content using AI for a blog page and edit and adjust blogs based on the original AI-generated content
  • Manage leads from 3 different services, aiming for 10 new "warm leads" per week
  • Manage emails, calendar invites for a senior salesperson, manage email communications, and proposals
  • Manage communications with existing customers to discuss and facilitate the senior salesperson's visit to their home office for consultancy work to help them with strategic planning. Assist the senior salesperson in documenting strategic plans and in the creation of customer company's post-visit
  • Cold call new customers
  • Perform data research on very specific potential customers and industries

Qualifications:

  • At least 3 years of experience in sales and the BPO industry
  • MBA preferred but not required
  • Strong understanding of sales techniques and methodologies
  • Exceptional written and verbal English communication skills, with the ability to articulate ideas clearly and persuasively
  • Highly motivated and target-driven individual with a passion for driving business growth
  • Display polite and professional communication via phone, chat, and email at all times
  • Excellent interpersonal and relationship-building skills
  • Ability to work effectively both independently and collaboratively within a team
  • Proficient in using CRM software and other sales productivity tools
  • Ability to work independently and prioritize workload in a fast-paced environment
  • Strong numerical aptitude and analytical thinking to ensure accurate pricing and markup
  • First-class communication and interpersonal skills
  • Fast learner and capable of multitasking
  • Strong attention to detail and commitment to quality
  • Excellent time management skills
  • Commercial awareness and strategic thinking
  • Skilled in negotiation, influencing, and stakeholder management

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