Travel Expert-

2 weeks ago


Taguig, National Capital Region, Philippines Jocsoncollege Full time

National Capital Region (NCR), Taguig City

  • Candidate must possess at least a Bachelor's/College Degree, Some College (But did not graduate), TESDA / Technical / Vocational Certificate on Airline Operation/Airport Management, Hospitality/Hotel and Restaurant Management, Tourism/Travel.
  • Fresh Grad / Entry Level specializing in Customer Service or equivalent.
Responsibilities

JOB DESCRIPTION

  • Handle inbound calls related to flight reservations
  • Adherence to account quality guidelines in providing resolution to customer concerns
  • Demonstrate active listening and clear communication with customers

MINIMUM QUALIFICATIONS:

  • Bachelor's Degree graduate with or without experience
  • For 2 year/Vocational course graduate and College undergraduate: Completed at least 2nd year in college with at least 1 year of BPO experience
  • Airline industry experience is a plus but not required
  • Conversant in English language
  • Willing to work on shifting schedules
  • Amenable to work onsite in Taguig City (McKinley)

It is our policy to provide equal employment opportunities to all individuals based on job-related qualifications and ability to perform a job, without regard to age, gender, gender identity, sexual orientation, race, color, religion, creed, national origin, disability, genetic information, veteran status, citizenship or marital status, and to maintain a non-discriminatory environment free from intimidation, harassment or bias based upon these grounds.

Additional Info
  • Location: Taguig City, National Capital Region (NCR).
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