Director for Program Management

2 weeks ago


Makati City, National Capital Region, Philippines KSearch Asia Consulting, Inc. Full time

Our client is the world's largest and fastest growing provider of outsourced recruiting support to the global staffing and recruiting industry, with over 20% of the top 100 staffing companies utilizing our service today. The company combines the cost advantages of an offshore delivery model with the high-performance approach of a top tier staffing company to deliver value to its clients.

JOB DESCRIPTION


• Overall day-to-day operations and deliverables of the organization, to ensure client satisfaction and operational goals and objectives are achieved.

• Advocating company vision, mission and principles through planning and execution, productivity management, employee engagement, leadership development and other various company activities.

• Developing quality improvement projects from conceptualization to execution.

• Building teams' competencies in sourcing and recruiting, specialized by industry/client.

• Providing mentorship and supervision to Operations Managers, Section Managers, Senior Team Managers, Team Managers and Recruiting Team Managers.

• Promoting excellent relationships between the company and its clients.

• Liaisingwith client POCs to ensure alignment with program objectives and actual performance.

JOB QUALIFICATION


• At least 3 years of Director experience, ideally from the following industries with heavy involvement in client engagement:
A.) BPO/Call Center
B.) Sales/Insurance
C.) Advertising
D.) Recruitment/Headhunting

• Deep knowledge in the principles of account/operations management, coaching, and mentoring

• Interest in building a career in recruitment process outsourcing (RPO) management

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