Program Manager

Executive recruitment firm, Monroe Consulting Group Philippines is recruiting on behalf of a renowned top-rated humanitarian organization that has been successful in developing a high-impact methodology that empowers children and youth to break free from poverty. Our reputable client is looking for a Program Manager who possesses 3-5 years of experience in a similar leadership program management role.

Key responsibilities include:

• Provide input to the company's Director on critical organizational-level decisions. This includes supporting the formulation of annual work plans, operating plans, and budgets, specifically for the program department, in line with organization goals and donor requirements.
• Assist, coordinate, and work closely with the Director to maintain an ongoing balance between multiple projects and activities.
• Responsible for developing effective and efficient program strategies that would enable timely and quality-oriented delivery and implementation of work plans and expected outcomes in line with program goals, budgets, quality principles, standards, best practices, and local context.
• Collaborate with different internal and external stakeholders to ensure quality and focused implementation and program management. Ensure transparency, credibility, quality, cost consciousness and fulfillment/delivery timelines for all program activities across the Organization.
• Design and administer program review and monitoring tools and information systems in the field for each program to track progress toward goals (monitor) and analyze budget utilization, program impact, and outcome indicators.
• Undertake periodic monitoring and reviews at field sites to track timely program activity implementation and adherence to established processes, standards, and procedures. Ensure that constant learning and capacity building of teams accompanies program activities throughout the program cycle.
• Prepare and submit critical assessment/analytical findings and reports to facilitate informed decision-making by management, in collaboration with other members of the Programs team. This would be on the feasibility and success of the program and/or identify and recommend areas for continuous improvement and course corrections.
• Facilitate and support learning and reflection sessions to assure understanding of data and use of data to drive decision-making and adaptations as needed. Help organizational teams reflect on data, systematize and leverage the same for continues improvement.
• Identify, recruit and train high-performance value-driven teams and promote that culture throughout the organization. Lead, coach and develop direct reports.
• Oversee adherence to all protocols related to health, safety and security for staff, volunteers, and beneficiaries.
• Ensure quality and timely preparation of different documents including project proposals as well as consolidation of periodic reports in line with requirements from the organization, donors, and other government regulating agencies. These include annual reports, board reports, donor specific reports, etc.
• Strictly observe confidentiality and strong ethics with respect to all beneficiary information/data.
• Comply with and ensure adherence to the agency's policies, safety and security protocols and child safeguarding norms and guidelines by self as well all stakeholders both internal and external.
• Promote diversity and inclusion, value other cultures, and demonstrate respect while relating with all organizational constituents irrespective of their race, color, faiths, gender, sexual orientation, age, caste, disabilities, experiences, beliefs and ethnicity.

Roles and Responsibilities

1. Planning and Implementation and Organizational Support

• Collaborate with the Director and other relevant stakeholders, develop long-term goals, annual work plans, and cost-effective budgets that align with the program goals and objectives of the organization, as per the GIK/Product mission.
• Drive and monitor implementation of approved work plans and budgets. Support in timely achievement and intervene to adjust these when necessary.
• Conduct and/or supervise other program teams in effective monitoring of partner's cross-cutting programs and activities in accordance with GIK/Product mission with prescribed tools and guidelines.
• Ensure that the distribution of goods is in line with the GIK objectives and government regulating agencies' standards.
• Initiate effective communication lines among partners for regular consultation, and planning decision in relation to the efficient use of GIK products.
• Collaborate with the Program lead to reflect on critical program implementation components (materials, resources, personnel, costs, as well as external socio-political challenges) and innovate and adjust when needed to enhance quality, efficiency, and impact of the implementation of company interventions.

1. Monitoring, Evaluation, and Documentation

• Institute effective program control measures, such as, but not limited to, monitoring and evaluation methods to identify strengths and areas for improvement in program implementation, development, and management of partners.
• Ensure that the program team members and relevant Partners adhere to the organization's standard project monitoring policy and procedures. This includes utilizing appropriate monitoring tools and reporting the required data to the organization promptly.
• Drive compliance and quality checks on all data gathering and promote data integrity for all information, including, partner and recipient databases, GIK product received, etc.
• Cultivate continuous program knowledge development, through learning and sharing derived from the monitoring & evaluation process, experimentations, feedback, and other learning initiatives.
• Review program policies, guidelines, requirements, new initiatives, changes, issues, etc. to continually identify lessons learned and facilitate corrective measures for program improvement.
• Deliver accurate and timely feedback, progress updates, and assessment reports containing recommendations to enhance the efficiency and delivery of the GIK program/products and mitigate potential risks. These recommendations are based on the findings from facilitated satisfaction surveys, interviews, focus group discussions, and other data collection methods.
• Review and provide technical inputs to the program team in preparing accurate reports and documentation required by CIKC/RO Donors, the Department of Social Welfare and Development, the Department of Health, and other concerned government agencies.

1. Finance and Administration

• Assist the Director in the review, formulation, and monitoring of budget performance /utilization.
• Develop proposals for savings and idle funds to ensure efficient utilization of funding.

1. People Management

• Identify manpower needs and support recruitment of relevant and essential staff members in line with the workplans.
• Assure team members' performance is in line with the program plan and meets the agency's goals and standards.
• Implement effective staff performance and potential conversations and conduct regular performance reviews with team members to enable a high-performance value-driven culture within the team and the agency.
• Quickly and effectively deal with conflict and HR-related issues (performance or behavior-related issues) that affect operations.
• Mentor and proactively support problem-solving for direct reports. Ensure that the staff have requisite training for the fulfillment of job functions.
• Proactively lead the Agency Programs teams through change by championing improvement initiatives, program-related or agency-wide changes, or company originated change projects

1. Stakeholders Management

• Work closely with Director and program leads to identify and nurture alliances/partnerships with other like-minded or complementary stakeholders in the sector (government entities - local and national, civil society organizations and other allied non-governmental organizations) for better program integration, development, and sustainability as well as to promote a positive brand image for the Agency.
• Facilitate coordination with other agencies and conduct regular meetings with relevant partner staff to ensure integration of GIK with the partner programs.
• Support relevant teams to ensure seamless coordination for donor visits and ensure as needed strict implementation of sponsor's visit guidelines/policies.
• Brainstorm with key stakeholders on approaches and strategies to enhance quality engagement with the sponsored children, youth families, volunteer, and general community.
• Communicate regularly on status of program indicators and suggest actions to tackle issues and clarify concerns with the Agency Director and Regional Technical Program Coordinators/Leads across all program interventions.
• Actively participate in internal or external program design or change model initiatives, whether local, regional, or global.

1. Other organization responsibilities

• Facilitate and coordinate meetings, sessions, and assemblies with partner entities, other stakeholders and volunteers as needed.
• Attend or support other organization-initiated activities

Key requirements include:

• University degree or equivalent in social sciences, social work, development studies or any other recognized field of study with minimum 5 years of experience in a similar leadership program management role.
• Experience in coordinating and managing Disaster Relief and public health related programs
• Knowledge and experience on program/project management including monitoring & evaluation, activities, collecting relevant data and submitting accurate, high quality, timely reports.
• Possess good interpersonal skills with the proven ability to deal tactfully and build effective relationships with people across levels internally with staff as well as beneficiaries and other critical stakeholders externally.
• Proven analytical skills, with the ability to gather and systematically synthesize complex or diverse information, identify trends, and suggest improvements, innovations.
• Have good computer skills specifically MS Office as well as familiarity with inter/intranet, Google Drive, etc., as well as other online reporting and database systems.
• Actively pursues learning and self-development; seeks feedback; modifies behavior considering the right feedback.
• Believes in and promotes collaboration and teamwork.
• Resilient to change, can both adapt to change as well as guide team members effectively through it.
• Promotes diversity, values other cultures, and demonstrates respect for a wide range of faiths, beliefs, experiences, and ethnically diverse populations.
• Ability to work under pressure and project and maintain a calm work atmosphere while concurrently operating in a time and deadline intensive, customer-driven environment
• Results and impact-oriented

Travel Requirement: Willingness to travel around to assigned areas, depending on the number and geographic spread.