![MedSpecialized, Inc.](https://media.trabajo.org/img/noimg.jpg)
2021 Virtual Trainer for EHR
2 weeks ago
Cebu City (Currently having a Temp WFH setup. We will return to the office once things are back to normal)
Opportunity Expired
The Virtual Trainer is responsible for customizing medical software to client requirements.
- Work directly with clients remotely through chat or call to provide first-call resolutions on the software issues they encountered
- Work on assigned emails on issues received via email
- Will be in charge of IMS Product training, VN customization, and Letters and Forms, and Value-Added Services
- Take care of client calls and transfer to the designated department if necessary
- Escalate issues encountered if further troubleshooting is needed
- Coordinate with internal teams depending on clients' requests
Requirements:
- Preferably a graduate of any medical-related program but college level with relevant BPO experience are open to apply
- Fresh graduates are welcome to apply
- ESL/Training experience is a plus
- Confidence, has high self-esteem, and must be tech-savvy
- Must score exceptionally high in our online aptitude exams
- Basic knowledge of medical terminologies
- Must PREFER to work in the graveyard shift
- Easy going and independent
- Can work with less supervision
You should have or be completing the following to apply for this opportunity.
Entry PathwayDegree or CertificateMinimum Level of Study
Bachelor or higher
Study Field
M
Work rightsThe opportunity is available to applicants in any of the following categories.
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