Salesforce Technical Officer

2 weeks ago


Manila, National Capital Region, Philippines Bank of the Philippine Islands Full time

DUTIES & RESPONSIBILITIES

  • Provide L1 support for the Salesforce Production Platform by analyzing issues/problems
  • Collaborate with business stakeholders to gather and analyze requirements for Salesforce solutions.
  • Design, develop, test, and deploy custom Salesforce applications, features, and integrations using Apex, Visualforce, Lightning Web Components, and other Salesforce technologies.
  • Customize Salesforce standard objects, layouts, and processes to streamline business operations and improve user experience.
  • Create and maintain automation workflows, validation rules, triggers, and process builder flows to automate and enhance business processes.
  • Develop and maintain reports and dashboards to provide meaningful insights to stakeholders.
  • Perform data migration and data quality tasks as needed, ensuring data integrity and accuracy.
  • Provide technical guidance and best practices to the team, fostering a collaborative and knowledge-sharing environment.
  • Stay up-to-date with Salesforce platform updates, new features, and best practices, and assess their impact on the organization's Salesforce implementation.
  • Participate in code reviews and provide constructive feedback to ensure code quality and adherence to coding standards.
  • Troubleshoot and resolve issues related to Salesforce functionality and configurations.
  • Collaborate with third-party vendors and consultants to integrate external systems with Salesforce.
  • Contribute to the continuous improvement of the Salesforce development process and methodologies

SKILLS & QUALIFICATIONS

  • Bachelor's degree in Computer Science, Information Technology, or related field (or equivalent work experience).
  • Certified Salesforce Developer credentials (e.g., Salesforce Certified Platform Developer I and II).
  • Proven experience developing and customizing Salesforce solutions, including Apex, Visualforce, Lightning Components, and Lightning Web Components.
  • Strong understanding of Salesforce architecture, data model, security model, and best practices.
  • Experience with Salesforce integration using REST and SOAP APIs, and familiarity with integration patterns.
  • Proficiency in JavaScript, HTML, CSS, and related web technologies

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