Salesforce Functional Consultant

2 weeks ago


Manila, National Capital Region, Philippines Innovior Full time

Job Summary: We are seeking an experienced Salesforce Functional Consultant to join our team. The ideal candidate will have a deep understanding of Salesforce platforms and possess a proven track record in successfully delivering Salesforce solutions. This role involves working closely with clients to understand their business needs, designing tailored Salesforce solutions, and ensuring successful implementation.

Key Responsibilities:

  • Collaborate with clients to gather and analyze their business requirements.
  • Design and document scalable and efficient Salesforce solutions.
  • Lead and participate in workshops, and facilitate stakeholder meetings.
  • Configure Salesforce features and functionality to meet business requirements.
  • Develop and execute test plans to ensure quality and performance standards are met.
  • Provide training and support to end-users.
  • Work closely with project managers, developers, and other stakeholders to ensure seamless delivery of projects.
  • Stay updated on Salesforce best practices, new features, and industry trends.

Qualifications and Experience:

  • Bachelor's degree in Computer Science, Information Technology, Business, or related field.
  • Minimum of 3-5 years of experience as a Salesforce Functional Consultant or in a similar role.
  • Salesforce certifications such as Salesforce Administrator, Salesforce Advanced Administrator, Salesforce App Builder, and Salesforce Sales Cloud/Service Cloud Consultant.
  • Strong understanding of Salesforce platform capabilities including Sales Cloud, Service Cloud, Marketing Cloud, and Community Cloud.
  • Proven experience in configuring and customizing Salesforce to meet business requirements.
  • Ability to translate complex business processes into technical solutions.
  • Strong analytical, problem-solving, and troubleshooting skills.
  • Excellent communication and interpersonal skills.
  • Experience with Agile methodologies is a plus.
  • Ability to manage multiple projects and priorities in a fast-paced environment.

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